Tele-Caller Tele-Executive

Job Title: Tele-Caller / Tele-Executive

Department: Sales Support / Customer Coordination

Company: Ameenji Rubber Limited

Location: Corporate Office - Hyderabad / Secunderabad

Employment Type: Full-Time, On-site

About Ameenji Rubber Limited

Ameenji Rubber Limited is a leading Indian manufacturer of rubber and polymer-based engineering products for infrastructure, railway, and industrial sectors. We work closely with EPC contractors, industrial clients, and government organizations across India.

To strengthen our customer communication and sales follow-up process, we are hiring Tele-Callers / Tele-Executives for our corporate office.

Position Overview

The Tele-Caller / Tele-Executive will be responsible for handling incoming calls, making outbound follow-up calls, coordinating with clients, and supporting the sales team. This role is ideal for candidates with good communication skills and a professional approach to customer handling.

Key Responsibilities

• Answer incoming calls from customers, vendors, and internal teams in a professional manner.
• Make outbound calls for lead follow-ups, enquiry follow-ups, and client coordination.
• Follow up with customers on quotations, orders, payments, and deliveries as instructed by the sales team.
• Update and maintain call records, lead status, and customer information in Excel/CRM.
• Coordinate with sales, dispatch, accounts, and production teams for customer queries.
• Handle basic customer queries and route technical or commercial questions to the concerned team.
• Ensure timely follow-ups and reminders to customers.
• Maintain proper communication logs and daily call reports.
  
  

• Graduate / Undergraduate in any discipline.
• 0-2 years of experience in tele-calling, customer support, or sales coordination preferred.
• Freshers with good communication skills can also apply.
  
  

• Good verbal communication in English and local language (Hindi/Telugu preferred).
• Polite, confident, and customer-friendly attitude.
• Basic computer knowledge (MS Office, Excel, Email).
• Ability to handle multiple calls and follow-ups efficiently.
  
  

• Organized and detail-oriented.
• Good listening and follow-up skills.
• Professional phone etiquette.
• Ability to work as part of a team.
• Reliable and disciplined approach to work.
  
  

• Competitive salary package as per industry standards.
• Stable office-based role with structured working hours.
• Training on products, processes, and customer handling.
• Growth opportunities into Sales Coordination / CRM / Customer Support roles.
  
  

• Corporate office environment.
• Desk-based role with coordination across departments.
• Regular interaction with customers and internal teams.
  
  

• work with a reputed manufacturing and infrastructure company.
• Gain experience in customer handling and sales coordination.
• Learn internal sales and operational workflows.
• Build a long-term career in corporate support functions.