Technology OpS Support Practitioner

Project Role : Technology OpS Support Practitioner

Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery.

Must have skills : Unified Communication and Collaboration Operations

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary: As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while adhering to best practices for service delivery. Your typical day will involve collaborating with various teams to develop, deploy, and support infrastructures and applications, ensuring alignment with established standards and operational methods. You will engage in problem-solving discussions, contribute to technology initiatives, and maintain a focus on delivering high-quality services to meet organizational needs. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of operational processes to enhance service delivery. - Monitor system performance and recommend improvements to ensure optimal functionality. Professional & Technical Skills: - Must To Have Skills: Proficiency in Unified Communication and Collaboration Operations. - Strong understanding of system governance and integrity management. - Experience with infrastructure deployment and application support. - Familiarity with best practices in service delivery and operational standards. - Ability to troubleshoot and resolve technical issues effectively. Additional Information: - The candidate should have minimum 3 years of experience in Unified Communication and Collaboration Operations. - This position is based at our Hyderabad office. - A 15 years full time education is required., 15 years full time education