Technical Writer

Job description:

Job Description Job description

Role: Technical Writer

Band: B1
Type: Non Voice
Shift: 24x7 (Night)
Location: Hyderabad (Work from Office)
Qualification: Graduate
Experience: 3 to 6 years(Immediate Joiner).

Essential Skills

• Experience in drafting policies, SOPs and process documentation.
• Ability to understand process requirements and convert into structured documentation.
• Strong written and verbal communication skills.
• Analytical mindset with interest in data, metrics and trend analysis.
• Stakeholder management and client handling skills.
• Strong problem solving and Root Cause Analysis skills.
• Good business acumen and strategic thinking.
• High attention to detail.
• Proficient in MS Office tools such as Word, Excel and PowerPoint.
• Looking for immediate joiner.

Good to Have Skills

• Experience with statistical tools such as R, SAS, Stata, Matlab or Minitab.
• Knowledge of scripting.
• Prior experience in GSIS or Lidar domain.

Key Responsibilities

• Create and maintain policies, SOPs and process documentation.
• Conduct analysis, evaluations and deep dives on processes.
• Perform Root Cause Analysis and recommend improvements.
• Lead audits, pilot projects and analytical initiatives.
• Prepare PRDs for new workflows and process changes.
• Drive feature requests and process change requests.
• Review existing documentation and suggest improvements.
• Mentor team members on policies and process understanding.
• Identify opportunities for process improvement and efficiency.
• Manage stakeholder communication and client reporting.

Language: English
Proficiency: Strong written and spoken communication

Mandatory Skills: Geographic Information Systems(Maps) .

Experience: 1-3 Years
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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.