Technical Administrator - MEP

Location Hyderabad India

Working Location Category Onsite

About Us

Macro is a recognised global specialist in facilities management, providing cutting-edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and providing solutions to making buildings healthier, smarter and sustainable by using advanced technological solutions.

We are driven by a commitment to excellence in everything we do. Our values—Drive for Better, Delight Customers, Do What’s Right and Develop People—shape our culture and guide our decision-making. Our strategic priorities focus on Everyday Excellence, Outstanding Experience, and Everlasting Impact.

Join our team to contribute to an organisation that prioritises innovation and technology. Experience the perfect blend of opportunity and community, where you will benefit from a supportive and people-focused culture.

About The Role

The Technical Administrator (MEP) is responsible for managing and maintaining mechanical, electrical, and plumbing (MEP) systems across the facility. This includes ensuring operational efficiency, compliance with safety and environmental standards, vendor coordination, and proactive support for audits and infrastructure projects. The role requires technical expertise, effective vendor management, and a commitment to service excellence and sustainability.

Roles And Responsibilities Will Include

Overseeing MEP Systems Operations and Maintenance

• Ensure smooth functioning of all mechanical, electrical, and plumbing systems including HVAC, UPS, PAC, fire safety systems, and water supply.
• Conduct preventive and corrective maintenance to minimise downtime and ensure operational efficiency.
  
  

• Perform scheduled site inspections to identify issues or irregularities.
• Document observations and ensure timely resolution through coordination with relevant teams or vendors.
  
  

• Liaise with OEMs and AMC service providers for maintenance and service delivery.
• Follow up for quarterly “No Due” certificates and ensure vendor compliance with SLAs and safety standards.
  
  

• Track utility usage and identify opportunities for cost-saving and sustainability initiatives.
• Implement energy-conservation measures and report performance metrics.
  
  

• Maintain detailed logs of maintenance activities, equipment specifications, service schedules, and system performance.
• Ensure documentation is audit-ready and aligned with ISO and organisational standards.
  
  

• Report technical incidents immediately to relevant stakeholders.
• Ensure proper documentation and follow-up actions are taken to prevent recurrence.
  
  

• Coordinate with building management for common-area maintenance, lift operations, and shared infrastructure issues.
• Ensure timely resolution of building-related concerns affecting MEP systems.
  
  

• Oversee the work of maintenance personnel and technicians.
• Provide training and guidance to ensure adherence to safety, quality, and operational standards.
  
  

• Assist in resolving technical issues and support infrastructure projects.
• Prepare BOQs (Bill of Quantities), monitor weekend activities, and ensure project deliverables are achieved.
  
  

• Conduct ergonomics and Display Screen Equipment (DSE) training for new employees.
• Promote safe and healthy workplace practices.
  
  

• Review and validate MEP-related vendor invoices.
• Ensure accuracy and timely submission for payment processing.
  
  

• Monitor and manage inventory of tools, spare parts, and consumables.
• Ensure availability of critical items and maintain stock records.
  
  

• Facilities Management experience at a mid-level.
• Strong communication skills with the ability to work effectively as part of a team.
• Excellent people-management skills.
• Experience in a customer-facing role.
• A flexible, professional approach and a positive attitude.
• Educated to a higher level.
• Bachelor of Technology (B.Tech) in Electrical and Electronics Engineering (EEE).
• Proficient in the full Microsoft Office Suite of applications required to perform the duties of the role.