Software Engineer

As a ServiceNow HRSD Functional Consultant, you will be responsible for leading and delivering functional elements of engagements across various industry sectors. Ideally you will have the following:

• ServiceNow’s Certified System Administration Certification and Certified Implementation Specialist - HRSD
• A minimum of 1 full ServiceNow implementation lifecycle experience
• Experience in all project phases, from Design through to Deploy
• Strong practical experience in functional configuration in one or more functional areas
• Experience with Excel and PowerPoint
• Experience or exposure to other leading HCM technologies such as Workday, SuccessFactors, Oracle, etc.

The successful candidate will ideally have the following experience:

• A strong understanding of the relationship between HRSD and other ServiceNow modules
• Preferred experience with the HR function and HR processes and associated leading practices
• Ability to guide a client through decision making
• Strong Business Analysis and requirements gathering experience
• Strong understanding of common HR Services across businesses and how ServiceNow assists with these Services

As a ServiceNow HR Functional Consultant, you should expect to be involved in the following:

• Gathering business requirements and discussing business shortcoming with various clients
• Build consensus around workflows and design and evaluating current systems and structures
• Communication of ServiceNow capabilities and discussing the current systems with the staff and observing systems at all levels of organisation
• Developing strategies and plans to achieve customer satisfaction and efficient use of business’s resources
• Recommending proposals to revise the methods and procedures and redefine job functions.
• Consistent and ongoing interaction with client subject matter experts regarding requirements gathering and clarification
• Discuss configuration available to customers within the ServiceNow application