SME-Loan Originations - Consumer Loan Processor

Consumer Loan Processor (US)

Job Profile Summary: The Consumer Loan Processor III is primarily responsible for providing support to the lending areas by reviewing the accuracy of complex consumer loans from conditional approval to closing.

Depth & Scope

• Contacts customers directly to obtain conditions placed by lender or underwriter
• Prepares required loan documentation for approved loan applications such as disclosures
• Provides support to customers, branches, and lending staff as needed
• Contacts customers to collect and review additional information as necessary
• Answers phones in queue as well as personal line to assist customers
• May test new systems and documentation software
• May assist in training of Loan Processer I and II
• Processes all specialty products
• Reviews and verifies all required support materials, such as, titles, and floods to ensure the files are ready for closing
• Advises customers regarding changes in rate and term.
  
  

• HS Diploma or GED required
• 2-3 years loan documentation experience
• Knowledge of Bank loan products and policies
• Knowledge of lending software
• Detail-oriented with ability to multitask
• Ability to handle heavy workload and meet stringent deadlines
• Excellent oral and written communication skills, with ability to interact effectively with all customers, both internal and external
• Solid knowledge and understanding of states’ regulations
• PC skills
• Ability to work a flexible schedule (rotation of nights and/or weekends)