SME - Fiber

Position: Subject Matter Expert (SME) – Fibre

Department: Telecom Operations & Maintenance (O&M)

Experience: 15+ Years

Location: Hyderabad

Key Responsibilities

• Network Operations & Maintenance
• Lead and manage fiber network O&M activities including backbone, access, and last-mile fiber networks.
• Ensure maximum network uptime and quick restoration during fiber cuts or outages.
• Monitor fiber network performance and implement corrective actions when required.
• Ensure proper preventive and corrective maintenance of fiber infrastructure.
• Technical Expertise & Troubleshooting
• Provide expert-level support for fiber faults, OTDR analysis, and network troubleshooting.
• Analyze fiber performance issues and recommend technical solutions and improvements.
• Guide field teams in handling complex fiber restoration and splicing activities.
• Review and validate fiber route diagrams, link loss budgets, and test reports.
• Project & Team Management
• Lead and mentor field engineers, fiber technicians, and supervisors.
• Coordinate with internal teams, vendors, and customers for smooth network operations.
• Ensure field teams follow SOPs, safety standards, and operational guidelines.
• Conduct technical training sessions for field teams to enhance skill levels.
• Network Quality & Compliance
• Ensure fiber network quality as per telecom industry standards and customer SLAs.
• Monitor key performance indicators such as MTTR, fault resolution time, and uptime.
• Ensure compliance with project documentation, testing procedures, and audit requirements.
• Reporting & Documentation
• Prepare and review network performance reports, outage reports, and root cause analysis (RCA).
• Maintain proper documentation related to fiber routes, maintenance activities, and fault history.
• Support management with technical insights, improvement plans, and operational strategies.
  
  

• Strong expertise in FTTX networks, GPON, fiber backbone, and access networks.
• Hands-on experience with OTDR testing, fiber splicing, fiber fault localization, and restoration.
• Knowledge of telecom O&M processes and network management practices.
• Ability to analyze network issues and provide quick technical solutions.
• Strong team leadership, coordination, and communication skills.