Service Now Integrations Specilist

Experience

• 5-8 years of overall IT experience with minimum3-5 yearsin ServiceNow development and integrations
• Proven hands-on experience withServiceNow Integration Hub, REST/SOAP APIs, and MID Server
• Strong experience with at least3-4 enterprise system integrations(SAP, Salesforce, Workday, Azure AD, AWS, etc.)
• Experience withITSM module integrations(Incident, Problem, Change, CMDB, Service Catalog)
• Demonstrated expertise inscripting and automationwithin ServiceNow platform
  
  

• REST APIs, SOAP Web Services, Scripted REST APIs
• Integration Hub (Spokes, Actions, Flows)
• MID Server installation, configuration, and management
• Import Sets, Transform Maps, Data Sources
• Outbound REST/SOAP Messages
• Event Management and Alert Management
• OAuth 2.0, JWT, Basic Auth, API Key authentication
• Connection Aliases and Credential Management
  
  

• Business Rules, Script Includes, Client Scripts
• Flow Designer and Workflow Engine
• Glide API (GlideRecord, GlideAjax, GlideSystem, GlideUser)
• Update Sets and deployment management
• ATF (Automated Test Framework)
• Service Portal and UI Builder (basic)
• CMDB and Discovery basics
  
  

• SAP, Salesforce, Workday, Azure AD, Okta
• JIRA, GitHub, Jenkins, Azure DevOps
• Splunk, Dynatrace, PagerDuty, AppDynamics
• LDAP, Active Directory, SSO/SAML
• Message queues (Kafka, RabbitMQ, Azure Service Bus)
• XML, JSON, YAML data formats
  
  

• JavaScript (advanced — primary ServiceNow scripting language)
• Python (for middleware and automation scripts)
• PowerShell (for Windows-based integrations)
• SQL (for data validation and transformation)
• HTML/CSS (for Service Portal integrations)
  
  

• Azure (API Management, Logic Apps, Service Bus)
• AWS (API Gateway, Lambda, SQS)
• Docker basics for MID Server containerization
• Networking fundamentals (DNS, firewall, proxy configuration)
  
  

• Experience withServiceNow ITOM(Discovery, Service Mapping, Event Management)
• Knowledge ofServiceNow SecOps(Security Incident Response, Vulnerability Response)
• Familiarity withGraphQL APIsand modern API gateway technologies
• Experience withiPaaS platforms(MuleSoft, Dell Boomi, Azure Integration Services, Informatica)
• Understanding ofmicroservices architectureand API-first design principles
• Exposure toAI/ML integrationsand Now Assist capabilities
• Knowledge ofITIL frameworkand ITSM best practices
• Experience withServiceNow App Engineand scoped application development
  
  

• ✅ ServiceNow Certified System Administrator (CSA)
• ✅ ServiceNow Certified Application Developer (CAD)
  

• ⭐ ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM)
• ⭐ ServiceNow Micro-Certification – Integration Hub
• ⭐ ServiceNow Micro-Certification – Flow Designer
• ⭐ Microsoft Azure / AWS Associate Certification
• ⭐ ITIL Foundation Certification