Job Description

Service Engineer – Pharma Packaging

Qualification

ITI / Diploma / B.E. in Electronics, Industrial Automation, Instrumentation, or Mechatronics

Experience

3+ years of field service experience, preferably in Pharma, FMCG, or Food & Beverage industries

Location & Travel:

Pan India and overseas travel as per project requirements. Candidate should be flexible to travel on short notice, including weekends and holidays when required.

Job Summary

We are looking for a skilled and customer-focused Service Engineer to provide after-sales service and technical support for high-speed pharma packaging machines. The candidate will be responsible for installation, commissioning, maintenance, troubleshooting, and customer training activities at client sites.

Key Responsibilities

  • Installation, calibration, configuration, testing, commissioning, and troubleshooting of packaging machines and associated equipment
  • Perform preventive and breakdown maintenance activities
  • Provide on-site and remote technical support to customers
  • Conduct machine startup and commissioning activities
  • Read and understand electrical drawings, blueprints, and technical documents
  • Train customer operators and technicians on machine operation and maintenance
  • Coordinate with engineering, project, spare parts, and service teams for issue resolution
  • Prepare and submit service reports, expense reports, and technical documentation
  • Ensure proper handling and return of defective parts
  • Recommend spare parts and technical improvements to customers
  • Support manufacturing and refurbishment activities when required
  • Maintain tools, instruments, and equipment in safe and calibrated condition
  • Follow all company safety procedures and site safety regulations
  • Provide technical support to field engineers and technicians
  • Use computers, smartphones, and service applications for reporting and communication
  • Maintain professional conduct and appearance while interacting with customers

Required Skills

  • Strong troubleshooting and problem-solving skills
  • Good knowledge of pharma packaging machines
  • Experience in Blister Packaging, Cartoning, Filling Lines, and Conveyors preferred
  • Knowledge of electrical systems, automation, and instrumentation
  • Good computer skills and reporting abilities
  • Ability to work independently and handle multiple projects
  • Strong communication and customer-handling skills
  • Good organizational and time management skills

Skills: pharma packaging,configuration,technical support,time management,pharma,blister packaging,travel,reporting,customer handling,filling lines,service engineering,troubleshooting,breakdown maintenance,automation,blueprints,electrical drawings,testing,commissioning,problem solving,packaging,conveyors,cartoning,maintenance


Job Details

Role Level: Associate Work Type: Full-Time
Country: India City: Hyderabad ,Telangana
Company Website: http://www.iassess.in/ Job Function: Engineering
Company Industry/
Sector:
Education

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