Service Engineer 2

Job Description – ServiceNow IRM Developer Experience

2–5 Years

Location

Hyderabad

Job Type

Full-Time

Role Summary

We are looking for a skilled ServiceNow IRM Developer with hands-on experience in IRM/GRC modules to develop, customize, and support enterprise risk and compliance solutions on the ServiceNow platform. The ideal candidate should have strong technical expertise in ServiceNow development along with a good understanding of risk, audit, and compliance processes.

Key Responsibilities

• Develop, configure, and support ServiceNow IRM (Integrated Risk Management/GRC) modules including:
• Risk Management
• Policy & Compliance
• Audit Management
• Vendor Risk Management
• Customize workflows, Business Rules, Client Scripts, UI Policies, and UI components.
• Build and maintain integrations using REST/SOAP APIs and IntegrationHub.
• Create dashboards, reports, and risk metrics for compliance and governance tracking.
• Collaborate with business and functional teams to gather and analyze requirements.
• Support platform enhancements, defect fixes, and production issues.
• Participate in instance upgrades, testing, and deployment activities.
• Follow ServiceNow development best practices and coding standards.

• 2–5 years of hands-on ServiceNow development experience.
• Experience working on ServiceNow IRM / GRC modules.
• Strong experience in:
• JavaScript
• Business Rules
• Client Scripts
• Script Includes
• Flow Designer / Workflows
• Basic understanding of REST/SOAP APIs and integrations.
• Understanding of risk, compliance, and audit management concepts.
• Good analytical and troubleshooting skills.

• ServiceNow CSA / CAD certifications.
• Exposure to ITSM modules.
• Experience with IntegrationHub.
• Knowledge of Agile/Scrum methodologies.
  
  
  

• Bachelor’s degree in Computer Science, Information Technology, or related field.
  
  
  

• Good communication and stakeholder interaction skills.
• Strong problem-solving and analytical ability.
• Team player with proactive attitude.