The Data Analytics Team Lead will work with a team of COPD developers to create, maintain, and automate processes to assist regional, and global operations.The role would require large collaboration with other team members and stakeholders. They need to be a big-picture thinker and strategic partner. They also need to demonstrate analytical thinking through data-driven decisions and possess the technical know-how, fascination and ability to work with your team to make a big impact. The Team Lead will also be expected to understand, translate operationally and fulfill stakeholder requests using available resources, and provide coaching and guidance to the analysts under his or her team.
What The Candidate Will Need / Bonus Points
What the Candidate Will Do
To mentor team members and act as an SME in sharing the knowledge at scale within the team/org
Manage a team of COPD analysts to deliver output to the stakeholders, demonstrated by Metrics: OSAT, UMS, Jira Scores
Coordinate with other members of the Community Operations team across the Globe to measure the impact and efficiency of new products and business processes
Timely implementation and completion of the assigned deliverables. End-to-end involvement in the projects with the stakeholders from idea creation to delivery & impact realization.
Timely, on point, professional, and proactive communication and collaboration with internal and external stakeholders. Provide key insights, recommendations proactively and be a thought partner for stakeholder
Be a thought partner and handle projects independently from conceptualisation to delivery
Drive analysis on projects and important strategic decisions, improving the experience for our internal stakeholders
Basic Qualifications
3+ years of work experience in Analytics/ Business Intelligence/ Statistical analysis or related experience is mandatory
Exceptional JavaScript knowledge with strong SQL background
Strong knowledge in Python/R or similar programming languages.
Proficient in one or more visualization tools (e.g. Data Studio, Tableau, Power BI etc.)
Strong communication skills and attention to detail; accuracy is a must!
Ability to manage multiple stakeholders across multiple functions
Ability to end to end manage projects right from ideation to final execution
Define, create, improve, and automate reporting methods
Proactively develop new KPIs/metrics to identify trends, generate insights and add value to our partners
Work with different teams and business partners to understand the "Why?" in addition to the "What?" behind Ubers biggest challenges
Ability to create, monitor views on task management tools like JIRA, Asana to drive team utilization
Preferred experience of directly or indirectly managing or mentoring teams and foster a cohesive and creative work environment
Preferred Qualifications
1+ years of People management experience will be a plus.
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