Senior - Site Reliability Engineer

JOB INFORMATION

Job Title Name

Senior - Site Reliability Engineer

Job Purpose

The Site Reliability Engineer (SRE) is responsible for ensuring the reliability, scalability, and performance of critical applications and systems. SREs work at the intersection of development and operations, applying software engineering practices to infrastructure and operations problems. The role requires a deep understanding of system administration, programming, automation, cloud infrastructure, cloud native applications and a strong focus on operational excellence.

Responsibilities

MAJOR RESPONSIBILITIES AND ACCOUNTABILITIES

• Develop and maintain Infrastructure as Code (IaC) using tools like Terraform, Ansible, Dynatrace to automate deployment and management of infrastructure.
• Build and manage CI/CD pipelines to ensure efficient and reliable application deployments.
• Improve infrastructure provisioning and configuration through automation, minimizing manual interventions and reducing human error.
• Monitor the health, performance, and reliability of production systems and applications.
• Design, implement, and maintain automated monitoring solutions, using tools such as Datadog
• Define and monitor service level objectives (SLOs), service level indicators (SLIs), and error budgets to ensure system reliability and availability meet customer expectations.
• Implement effective alerting systems to identify and address potential issues before they impact users.
• Lead root cause analysis (RCA) and post-mortem investigations after incidents to identify improvements and avoid recurrence.
• Respond to production incidents, diagnose root causes, and implement corrective actions.
• Create and maintain playbooks and documentation for incident response, troubleshooting, and recovery processes.
• Collaborate closely with development teams during the post-deployment phase to ensure smooth rollouts and address any production issues.
• Work alongside software engineers to design, deploy, and scale applications that are highly available, resilient, and fault tolerant.
• Provide guidance and support in ensuring that code is written with an operational mindset, enabling easy deployment, monitoring, and debugging.
• Act as a bridge between development, operations, and business teams, ensuring that infrastructure and software align with business goals.
• Experience working with cloud platforms such as AWS, Microsoft Azure and/or GCP
• Expertise with Git, Jenkins, CircleCI, GitLab CI, or similar CI/CD platforms.
• Stay current with emerging technologies, tools, and trends in site reliability engineering, DevOps, and cloud computing.
• Lead or contribute to internal initiatives aimed at improving system performance, reliability, and operational efficiency.
• Propose and lead process improvements, optimizations, and innovations in automation and system design.
• Strong written and verbal communication skills, able to collaborate with cross-functional teams, write documentation, and explain technical concepts to non-technical stakeholders.
• Ability to work effectively in a fast-paced environment, collaborating with software developers, other SREs, operations teams, and business stakeholders.
  
  

R EPORTING STRUCTURE

Does this position formally supervise employees? (Y / N)

No

JOB SPECIFICATIONS

Qualification

Bachelors / Master’s degree in computer science or related technical field.

Years of Experience

5- 8 years of relevant experience.

Skills And Capabilities

Details

People Management Skills

N/A

Technical Skills

• Proficiency in using SLDC tools like AzureDevOps/JIRA
• Programming/Scripting Languages: Proficiency in one or more of the following: Python, Go, Ruby, Shell scripting, or JavaScript (Node.js).
• Cloud Platforms: Hands-on experience with cloud services (AWS, Azure, GCP) and container orchestration (Kubernetes, Docker).
• Monitoring & Observability Tools: Experience with Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), Splunk, or similar tools.
• Infrastructure as Code (IaC): Proficient with tools such as Terraform, Ansible and Dynatrace.
• Version Control & CI/CD: Expertise with Git, Jenkins, CircleCI, GitLab CI, or similar CI/CD platforms.
• Database Management: Experience with relational and NoSQL databases (e.g., MySQL, PostgreSQL, Oracle).
• Networking and Security: Strong understanding of networking protocols (TCP/IP, DNS, HTTP/S) and security best practices (firewalls, IAM, VPNs, etc.).
  
  

Other Skills

• Strong analytical and problem–solving abilities, with a keen attention to detail
• Ability to thrive in a fast–paced, dynamic environment and manage multiple priorities simultaneously
• Proactive attitude towards learning new technologies and industry trends
• Exceptional organizational and time management skills, with the ability to meet deadlines and deliver results under pressure
• Willingness to contribute to a positive and inclusive team culture

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