Senior Product Manager

Overview

The Microsoft Windows & Devices (W+D) team is on a journey to deliver iconic end-to-end products across hardware, software, and services that people love and use every day. A fundamental part of the W+D strategy is having desirable and powerful devices that enable the experiences people want. The Surface team within W+D is hiring a Commercial Product Managers who will ideate, plan and create commercial features supporting our enterprise users.

Candidate will be involved in multiple facets of generating revenue and best user experience for Commercial customers, driving different portals and accumulating customer feedback to improve new product building.

It is imperative for an ideal candidate to be a self-starter with the ability to facilitate cross-group collaboration across Microsoft internal groups and external partners. Candidate will be interacting with Customer Support, Customer experience, Commercial Business, Engineering and systems teams for feature definition and refinement, design, plan and execute commercial developments.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• You will drive business impact across the organization and track success criteria for multiple feature areas. You’ll also identify long-term investment opportunities and engage partners to garner support for those feature areas.
• You will help define a feature set and facilitate mid-level usability reviews with customers. You’ll own the roadmap for multiple feature areas, and will collaborate with a partner team to build golden configurations and drive scenario walkthroughs.
• You will scale Product Marketing teams by helping build marketing, roll-out, and customer support plans. You’ll also promote the feature areas you worked on and present at large events.
• You will partner with others to collect performance metrics and form hypotheses for complex technical needs in order to improve product development in targeted areas. You’ll also identify features to deprecate, manage customer communities, and build trust with targeted customers.
  
  

Qualifications

Required Qualifications:

• Bachelors Degree AND 5+ years experience in product/service/program management or software development
• OR equivalent experience.
• Solid software product manager skills (spec writing, design, prioritization, stakeholder management, releasing software, risk management, user driven product development).
• Effective verbal and written communication.
• Capability to understand and integrate technical concepts across various disciplines. 
  

Preferred Qualifications

• 10-12 years of experience in working with enterprise / commercial customers in a software or hardware capacity.
• Experience shipping enterprise level hardware and software through at least 3-4 product cycles.
• An understanding of product development and business acumen.
• Motivated and self-driven attitude.
• Responsible for collaboration with partners across organizational boundaries.
• Responsible for driving/contributing to product milestones and reviews.
• Provide technical leadership and build talent to ensure the overall health of the team by developing and mentoring team members while helping them grow both technically and professionally.
  
  

#W+DJOBS

#WDJOBS

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

---