Senior Product Associate

Job Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
• Work closely with data and analytics professionals to interpret and analyze data.
• Facilitate data field transfers between source systems.
• Research data-related fields to identify gaps and build epics and stories to address them.
• Considers and plans for upstream and downstream implications of new product features on the overall product experience.
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle.
• Writes requirements, epics, and user stories to support product development. 

Required Qualifications, Capabilities, and Skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.
• Advanced Jira skills to write Jira Query Language (JQL), configure epics, stories, and tasks to support product development.
• Runbook creation/maintenance, PowerPoint presentations, and workstream documentation

Preferred Qualifications, Capabilities, and Skills

• SQL and data analytics experience is a plus.
• Understanding of large-scale marketing campaigns.
• Experience in product analysis, focusing on data innovation and business banking deposits.
• Strong research and technical skills in the data space.
• Experience in researching complex transactions and building control reports.
• Agentic AI and LLM use case discovery
• AI-powered marketing and customer engagement solutions
• Prompt design, testing, and evaluation
• Data governance, controls, and responsible AI
• Partnering with Data Science, AI, Architecture, and Product teams
• AI Tools : LLM Suites, Claude, Co Pilot Git Hub, BMAD, Confluence, Share Point

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.