Senior Manager Software Engineering

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Senior Engineering Manager (AI Builder) leads the strategy, design, delivery, and operation of enterprise software and AI-powered solutions. This role is responsible for building high-performing engineering teams, driving innovation through Generative AI, Agentic AI, automation, and intelligent platforms, while ensuring scalable, secure, and reliable technology solutions that deliver measurable business value. The role acts as a bridge between business strategy, engineering execution, and AI transformation initiatives.

Primary Responsibilities

• Lead multiple engineering teams in the design, development, deployment, and support of software and AI-enabled products and platforms
• Define technology roadmaps, architecture strategies, and engineering best practices aligned to business objectives
• Drive adoption of AI technologies including Generative AI, Agentic AI, RAG, intelligent automation, and enterprise AI platforms
• Ensure delivery excellence through quality engineering, reliability, performance optimization, observability, security, and operational readiness
• Partner with product, business, and technology stakeholders to identify opportunities where AI can improve customer experience, efficiency, and outcomesEstablish and monitor key engineering and AI success metrics, ensuring
• measurable business value from technology investments
• Champion responsible AI practices, including model evaluation, bias assessment, governance, privacy, security, and regulatory compliance
• Mentor and develop engineering leaders and team members, fostering a culture of innovation, accountability, continuous learning, and collaboration
• Drive automation, productivity improvements, and continuous process optimisation across the software development lifecycle
• Stay current with emerging technology and AI trends, evaluating and implementing innovative solutions that create competitive advantage
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
  
  

• Undergraduate degree or equivalent experience