Senior Manager Platform Operations NOCC Hyderabad

Summary

About the role:

Job Type: Full-Time (80-100%)

Job Band: Functional Level 5

Location: Hyderabad

15 million people visit Novartis websites each year and our intranet platforms reach more than 75,000 associates around the world.

Our audiences rely on these channels to discover how we are reimagining medicine and access a wealth of inspirational content and services in more than 25 languages.

As part of the Corporate Marketing team you will be at the forefront of digital communications at Novartis. Responsible for developing and maintaining Novartis digital ecosystems that are sustainable, reflective of business objectives, consistent with the corporate brand and create a positive user experience

About The Role

Key Requirements:

• Day-to-day external and internal web operations, administration of content management frameworks, and collaboration to successfully plan, prioritize, and execute web initiatives
• Supports evolution of corporate web channels (external and intranet) including business analysis, testing, functionality and features, third-party integrations, user experience (UX) and accessibility
• Interfaces with DD&IT and other technical partners on platform availability, maintenance, security and privacy topics
• Supports web and intranet analytics configuration and management
• Collaborates with the Director, Digital Platforms and Senior Webmaster on daily operations, feature development and backlog management
• Ensures web channels reflect the Novartis brand in terms of visual design and architectures, in partnership with the Novartis Brand team, UX leads and external partners
• Partners with in-country communication teams to ensure that country and local language web channels are developed and operated to a common standard
• Manages third-party contractors and agencies
  
  

Essential Requirements

• Experience operating a large web ecosystem including provisioning of new sites, content publishing and migration
• Ability to establish and maintain strong relationships with key stakeholders including DD&IT and business partners
• English language, fluent. Other languages, especially German, also useful
  
  

Desirable Requirements

• University degree (Bachelors) or equivalent training and experience
• 5-7 years of experience in digital communications or related areas
• Experience operating a large web ecosystem including provisioning of new sites, content publishing and migration
• Understanding of UX/UI, digital accessibility, data privacy, SEO/SEM and web analytics including Google Analytics (GA4)
• Knowledge of software architectures, Drupal and other content management frameworks, HTML/CSS/JavaScript and content delivery networks (CDN) - front-end development experience also useful.
  
  

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

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