Senior HR Service Advisor

Overview

Join us in a dynamic opportunity to help shape the future of global employee mobility, working with a dedicated team focused on delivering outstanding employee experiences during workforce transitions. As a Senior HR Service Advisor on the Employee Moves team, you will navigate complex employee mobility challenges spanning multiple countries and regions, partnering closely with Human Resources, Payroll, Immigration, Legal, and business stakeholders.

In this role, you will drive impactful business outcomes by supporting international assignments, organizational changes, and global talent movement, ensuring compliance with a wide range of requirements while focusing on operational excellence. You will have the opportunity to identify process improvements, champion automation, and contribute to scalable solutions that make a measurable difference in employee and manager experiences. The position offers broad visibility across functions, geographies, and business priorities, enabling you to build expertise in compliance, stakeholder management, and data-driven decision making. If you are energized by solving challenging problems, collaborating with diverse teams, and shaping the experience for employees on important career journeys, we invite you to join us.

Responsibilities

• Serve as a critical point of contact for employees, managers, Human Resources partners, and business stakeholders, guiding complex employee lifecycle events and mobility processes.
• Manage and resolve time-sensitive cases related to international assignments, cross-border moves, and organizational changes, ensuring compliance and a positive employee experience.
• Partner with cross-functional teams including Human Resources, Payroll, Immigration, and Legal to deliver seamless solutions for employee mobility, identifying and mitigating risks.
• Proactively identify opportunities for process improvement, drive automation, and contribute to the implementation of scalable solutions that improve service delivery and operational excellence.
• Provide trusted guidance and support, leveraging data-driven decision making to enhance stakeholder engagement, strengthen employee trust, and fulfill business priorities.
  
  

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Human Resources (HR), Business, or related field AND 4+ years work experience in HR operations, HR, or related field OR equivalent experience.
  
  

Preferred Qualifications

• Master's Degree in Human Resources (HR), Business, Operations, or related field OR Bachelor's Degree in Human Resources (HR), Business, Operations, or related field AND 3+ years work experience in HR operations, HR, or related field OR equivalent experience.
  
  

#EiP

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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