Job Description

Location: Hyderabad (WFO)

Grade: H1

Designation: Senior Associate

Process: US Bank

Number of Positions: 5

Minimum Criteria

  • All H1 grade employees can apply. It will be a lateral movement for H1 grade employees.
  • Applicants should have completed a minimum tenure of 12 months in the organization and 12 months in their current role as on 01st August 2026.
  • Performance rating of CME or above in the last 6 months.
  • No documented disciplinary issues/PIP in the last 6 months.

Role & Responsibilities

  • Has a minimum of 12 months of experience in the Residential Mortgage platform and demonstrates a strong understanding of mortgage documentation, processes, and compliance requirements
  • Possesses in-depth knowledge of assigned processes and serves as a reliable point of contact for process-related guidance, support, and issue resolution
  • Demonstrates strong learning agility, quickly adapts to new responsibilities, embraces challenges, and consistently delivers results in the assigned role
  • Effectively clarifies process-related queries, exceptions, and decision-making rationale, ensuring adherence to process guidelines and business requirements

Educational/Professional Qualifications

  • Graduate degree or equivalent of (10+2+3) year of education

Required Skills

  • Very Good knowledge of US Mortgage Servicing in specific.
  • Expert in the current process and understand the process requirements related to whichever process he is working.
  • Good understanding of reports and performance management.
  • Ability to work under stringent deadlines and work with the team to meet deadlines.

Competencies That Will Be Assessed

  • Mortgage Process and Domain expertise
  • Communication and Collaboration

Selection Procedure

  • HR Screening
  • Group Discussion (If required)
  • Personal Interview

Application Process & Timelines

Last date to apply on the job posting is 28th August 2026

PS: Strictly no extension allowed on Timelines

The selected candidates must be released with immediate effect from the date of the announcement of the results.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Hyderabad ,Telangana
Company Website: http://www.firstsource.com Job Function: General Management
Company Industry/
Sector:
Outsourcing and Offshoring Consulting

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