Scrum Master

Scrum Master(Agile Methodology, Client Handling, Reporting)

• Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives to ensure consistent Agile execution.
• Coach team members on Scrum principles, Agile mindset, and continuous improvement practices to enhance delivery predictability and quality.
• Identify, track, and proactively remove impediments; escalate risks and dependencies appropriately to protect sprint goals.
• Partner with Product Owners and stakeholders to support backlog readiness, prioritization discussions, and clear acceptance criteria.
• Drive client handling activities: manage expectations, communicate progress, and facilitate alignment on scope, timelines, and delivery outcomes.
• Maintain delivery transparency using Agile metrics and reporting (e.g., sprint progress, velocity trends, burn-down/burn-up, risks/issues).
• Support multi-team coordination where applicable, ensuring dependency management and consistent ways of working across squads.
• Promote a healthy team culture by encouraging collaboration, accountability, and constructive conflict resolution.
• Bachelor’s degree or equivalent practical experience.
• 5–9 years of overall experience with strong hands-on experience as a Scrum Master in Agile delivery environments.
• Demonstrated expertise in Agile methodology and Scrum practices, including facilitation and coaching of teams.
• Proven experience in client handling, stakeholder communication, and managing delivery expectations.
• Experience creating and maintaining clear delivery reports and status updates for internal and external stakeholders. Preferred Qualifications:
• Experience supporting multiple teams or complex programs with cross-team dependencies and shared milestones.
• Strong reporting and storytelling skills—able to translate metrics into insights, actions, and clear executive-ready updates.
• Ability to drive continuous improvement initiatives using retrospective outcomes and measurable team health indicators.
• Strong facilitation skills for client workshops, requirement clarification sessions, and alignment meetings.
• Exposure to Agile scaling practices and working with distributed teams across time zones.