SailPoint Operations Engineer- Level Of Hiring SA

Role: Sailpoint Operations

Location: Hyderabad

Notice Period: Immediate to 15 Days

Employment Type: Contract to Hire

Client: Cognizant

Experience Required: 6+ Years

Skills

• Comprehensive understanding of SailPoint IIQ (configuration, administration, and deployment)
• In-depth knowledge of IAM concepts (provisioning, RBAC/ABAC, certifications, audit compliance).
• User Lifecycle Management (Joiner-Mover-Leaver processes).
• Strong understanding of modern cybersecurity principles, Zero Trust, and least privilege.
• Excellent problem-solving and communication skills to work cross-functionally with security, compliance, and IT teams.
• Prior experience with Agile practices such as Kanban or Scrum
  
  

• Troubleshoot and resolve technical issues related to SailPoint components and integrations.
• Perform health check monitoring on all SailPoint components to ensure consistent availability of system to end user.
• Support and manage SailPoint production Infrastructure
• Minor patch upgrades and break fix for SailPoint components.
• Manage certification campaigns by working with Audit teams.
• Optimize identity aggregation, correlation, and reconciliation processes.
• Release and change management for build and deployment.
• Champion problem and incident management best practices, SLA adherence, drive root cause resolution & reduce future incidents.
• Participates in production support on-call rotation
• Collaborates with vendor on root cause and helps drive mitigation or elimination actions for future incidents.
• Identify opportunities for process improvement and effectively present them to decision makers
• Demonstrate excellent time management skills and the ability to prioritize work in a highly dynamic environment