Resource Planning Analyst

Description

Position at Resolver

About Resolver:

Resolver's innovative risk intelligence platform leverages both AI and deep human expertise to provide comprehensive visibility into enterprise-wide risks, safeguarding over $6.5 trillion in market cap for more than 1,000 global companies. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.

We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work eight years in a row!

Resolver’s Security and Investigations Suite help security and investigations leaders shift from being reactive and tactical to strategic and risk-aware. We empower organizations with a complete toolset to manage incidents, allegations, investigations, and security operations, and anticipate and respond to threats. The platform harnesses comprehensive monitoring, analysis, and reporting to ensure a resilient security and ethics and compliance posture. We help industry-leading global brands optimize security and investigations strategies and build resilience through comprehensive Risk Intelligence Solution

Let's break down the day-to-day a little further:

The Resource Planning Analyst ensures efficient resource planning, allocation, and forecasting to align staffing with project demand and business goals. The role leverages data, automation, and AI-driven insights to optimize utilization, maintain governance, and deliver accurate reporting for capacity and performance trends. Additionally, it supports project setup, monitors utilization, and drives forecasting and budgeting to enable proactive decision-making.

Resourcing;

• Maintain allocations: Update resource plans every Friday for the next 4–8 weeks, with visibility at project, role, skill, region, and utilization target levels.
• Early forecasting: Partner with Sales to pre‑staff likely wins (e.g., Proof or Evaluation opportunities) with placeholder roles; maintain a probability‑weighted capacity view.
• Skills Matrix Management: Maintain a skills matrix with proficiency bands (aligned with pyramid strategy planning) and time zone to align the right people to the right projects.
• AI‑assisted staffing: Use generative AI/Copilot to surface staffing recommendations, detect pattern anomalies (e.g., chronic underutilization, over‑allocation), and run what‑if scenarios (e.g., “swap Consultant A for B” impact on start date, margin, SLAs).
• Scenario modeling: Build bench, surge, and holiday scenarios; account for ramp time for new hires and buffer for unplanned escalations.
• Process optimization: Map current resourcing workflow (from demand to assignment), identify handoff delays or duplicate data entry, and propose automation (e.g., Workato recipes to sync CRM stage → PM tool).
• Governance: Enforce allocation change control (who can edit, timeline expectations); maintain audit trail and consistently analyze variance
  
  
  

Forecasting/Budgeting;

• Headcount tracking: Log every HC change (hire, transfer, attrition); track ramp curves and effective capacity changes by role.
• Revenue impact modeling: Quantify ARR/professional services revenue impact of HC moves viz Services Forecast Model.
• Hiring triggers: Define capacity thresholds (e.g., >100% allocations for X weeks) that triggers flagging; prioritize roles by skill scarcity.
• Scenario planning: Run scenario capacity vs pipeline; include seasonality, funnel spikes, and PTO calendars.
• Budget guardrails: Ensure all forecasted scenario and analysis is done within budgeted targets.
• Attrition risk: Monitor fatigue signals (long over‑allocation), propose redistribution and cross‑training plans.
  
  
  

Interested?

If you want to work in a highly collaborative environment and are committed to making a difference, apply to get the process rolling.

We truly appreciate all interest and will happily reply to qualified candidates.

Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at [email protected]

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