Job Description

Group Company: AU Small Finance Bank Limited

Designation: Relationship Manager Gold Loan

Office Location: Nallagandla Hyderabad Hyderabad

Position description: Responsible for acquiring and servicing gold loan customers, ensuring compliance with lending norms, and achieving business targets.

Primary Responsibilities

  • 1.Customer acquisition for gold loans 2. Conduct gold valuation and documentation 3. Ensure timely disbursement and repayment tracking 4.Maintain portfolio quality

Additional Responsibilities

  • 1.Cross-sell banking products 2. Support branch operations 3. Handle customer queries and complaints

Reporting Team

  • Reporting Designation:
  • Reporting Department:

Educational Qualifications Preferred

  • Category:
  • Field specialization:
  • Degree:
  • Academic score:
  • Institution tier:

Required Certification/s

Required Training/s:

Required Work Experience

  • Industry: Banking / NBFC
  • Role: Sales / Lending
  • Years of experience: 2 to 5

Key Performance Indicators: 1.Loan disbursement volume 2.Portfolio quality 3.Customer satisfaction score

Required Competencies: 1.Customer Orientation 2.Integrity 3.Result Focus

Required Knowledge: 1. Gold loan products2. Lending norms 3.KYC and compliance

Required Skills: - Communication - Negotiation - MS Office

Required Abilities

  • Physical: General office work
  • Other: Ability to handle pressure

Work Environment Details: Branch-based with customer interaction

Specific Requirements

  • Travel: Yes
  • Vehicle: Preferred
  • Work Permit: Not applicable

Other Details

  • Pay Rate:
  • Contract Types: Permanent, Full-time
  • Time Constraints: Standard banking hours
  • Compliance Related: Adherence to RBI and internal norms
  • Union Affiliation:


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Hyderabad ,Telangana
Company Website: https://www.aubank.in/ Job Function: Sales
Company Industry/
Sector:
Other

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