About the Team

Platform Hiring Team (PHT) is building a centralized, AI-enabled hiring engine for the repeatable, high-volume roles across DoorDash, Wolt, and Deliveroo. Not every role fits that model. Corporate and G&A functions, Customer Service leadership positions, and the roles that come with a brand-new vertical are lower-volume, higher-complexity, and dont yet have a standardized playbook — thats where you come in.

About the Role

Youll own full-cycle recruiting for hiring that sits outside the centralized platform: G&A roles (Finance, Legal, People, and similar functions), Customer Service leadership and senior individual-contributor roles, and the first hires into new or emerging verticals as the business expands. Youll work in a highly AI-driven environment — sourcing copilots, screening assistants, and scheduling automation are part of your everyday toolkit — but at this volume and level of complexity, the judgment calls on fit, leveling, and candidate strategy stay with you.

As hiring in any one of your areas grows in volume and starts to repeat, youll be the one who spots it, and youll partner with the Platform Hiring Team to help move that work into the platform. Youre not just filling roles — youre helping decide what should stay bespoke and whats ready to scale.

You’re excited about this opportunity because you will…

• Own end-to-end recruitment for lower-volume, higher-complexity roles across G&A, Customer Service leadership, and new or emerging verticals.
• Act as a consultative partner to hiring managers and senior stakeholders, advising on market realities, leveling, and hiring strategy rather than just executing requisitions.
• Use AI-enabled sourcing, screening, and scheduling tools to move quickly, while retaining full ownership of candidate assessment and final decisions.
• Build talent maps and pipelines for niche, senior, or first-of-their-kind roles where there is no existing playbook.
• Deliver a candidate experience suited to senior and specialized audiences, including direct engagement from you rather than a high-volume workflow.
• Track and report on hiring performance — time to hire, pipeline health, quality of hire — even at low volume, so trends are visible before they become risks.
• Spot when a role familys volume or repeatability has grown enough to warrant moving into the centralized platform, and partner with the Platform Hiring Team on that transition.
• Feed workflow friction and automation opportunities back to the Platform teams AI Enablement and Continuous Improvement work.

We’re excited about you because…

• You have at least three years of full-cycle recruiting experience, ideally spanning G&A functions, Customer Service or CX leadership hiring, or launching hiring for a new market or business line.
• Youre comfortable owning lower-volume, higher-complexity searches without the guardrails of a high-volume ATS workflow — you build the process as you go.
• You thrive in a fast paced, transformative environment and are open to supporting where new business lines and new ways of working.
• Youre fluent with modern AI recruiting tools and know when to lean on them versus when a search needs your own judgment.
• Youre a confident, consultative partner to hiring managers and senior leaders, comfortable pushing back with market evidence.
• Youre comfortable with ambiguity — many of the roles youll hire for wont have a template yet.
• Youre data-aware and can tell a clear hiring story even when volumes are small.
• You communicate clearly and professionally in English, both verbally and in writing.
• Youre excited to help define what “ready to scale” looks like, and to hand off well when a role graduates into the platform.

Bonus points if you have

• Experience recruiting for corporate or G&A functions (Finance, Legal, People, and similar) alongside Customer Service or CX leadership roles.
• Experience standing up hiring for a new market, business line, or vertical from scratch.
• Hands-on experience with AI-enabled sourcing or ATS platforms such as Fountain, Greenhouse, or similar.
• Experience partnering with a centralized or platform recruiting team on scaling or hand-off decisions.
• Exposure to recruitment operations, process design, or continuous improvement.

Why this role

This role sits at the frontier of DoorDashs hiring engine — the roles and business lines that havent yet been standardized. Youll use AI to move fast without losing the judgment that senior and first-of-a-kind hiring demands, and youll have a direct hand in deciding when and how that work eventually plugs into the broader platform.