Job Description

Responsibilities

  • Developer/Production Support Role
  • Seasoned individual capable of handling broad scope projects that have short to medium-term focus and can work with guidance on more complex projects
  • Responsible for driving designs to ensure they align with architectural roadmap and can be adhered to within project schedule and budget.
  • Participate in Peer Reviews of designs and code
  • Make sure the individual designs, integrate and create a working overall design; identifies gaps, problems and dependencies between individual designs/systems
  • Develop, design, and implement personalized customer communications using Quadient Inspire for omni-channel campaigns—digital print, mail, email, mobile, and SMS
  • Collaborate with cross-functional teams to gather requirements and create efficient communication workflows aligned with business-critical objectives.
  • Ensure file compatibility and output optimization for digital printing, including generating high-resolution print files (PDF, AFP, etc.) and meeting postal requirements.
  • Troubleshoot and resolve technical issues related to Quadient workflows, layout programming, data integration, and output quality for digital printing.
  • Conduct quality control checks, ensuring layout accuracy, color consistency, and data integrity before production.
  • Stay current on Quadient Inspire platform updates, industry trends, programming best practices, and prepress technologies.

Basic Job Qualifications

  • At least 5 years of development experience in CCM
  • At least 2+ years of experience working with Quadient Inspire in a development, layout programming, and prepress role, specifically in print, mail, or digital marketing and business-critical communications (e.g., statements and billing notices).
  • Experience with data processing and prepress operations, including file preparation, postal processing, color management, and quality control for digital printing.
  • Some programming experience in C#, .NET, SQL, JavaScript, and familiarity with integrating APIs.
  • Proficiency in layout programming for digital printing and optimizing files for efficient production workflows.
  • Strong understanding of customer communication management (CCM) principles and omni-channel marketing strategies.
  • Ability to work with data to create highly personalized customer communications.
  • Ability to work in a fast-paced, deadline-driven environment with changing priorities while maintaining high-quality output.
  • Have a strong overall knowledge of various print formats (AFP, PDF, PS, PCL, XRX, etc…)
  • Experience with complex document types such as contracts and financial statements

Preferred Job Qualifications

  • Experience or working knowledge of Document Sciences xPression Suite of Products
  • Exposure/knowledge of legacy document assembly tools a plus (xPression, CompuSet, Documerge, Transformer, DesignPro, Elixir, IPS)


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: India City: Hyderabad ,Telangana
Company Website: https://careers.massmutualindia.com/ Job Function: Engineering
Company Industry/
Sector:
IT Services and IT Consulting

What We Offer


About the Company

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