We are seeking a highly motivated and strategic Product Manager to own and drive the end-to-end lifecycle of web, mobile, SaaS, and AI-enabled products. The role requires close collaboration with Engineering, AI/ML, Data, UI/UX, Sales, Marketing, Client Services, and Support teams to translate customer needs and business goals into scalable, innovative, and high-impact digital solutions.
Responsibilities
Act as the primary liaison between Technology, Engineering, Sales, Marketing, Client Services, Support and business stakeholders.
Own the complete product lifecycle from product strategy, roadmap planning, execution, launch, and continuous enhancement.
Collaborate with Engineering teams to evaluate technical feasibility, solution approach, risks, dependencies, and delivery timelines.
Prioritize product features based on customer value, business impact, technical feasibility, and strategic objectives.
Translate product vision into Product Requirement Documents (PRDs), user stories, acceptance criteria, workflows, wireframes, and prototypes.
Work closely with the UI/UX team to design intuitive, user-centric experiences by reviewing wireframes, prototypes, and design concepts.
Drive Agile/Scrum ceremonies, including backlog grooming, sprint planning, stand-ups, sprint reviews, retrospectives, and release planning.
Define product success metrics, KPIs, acceptance criteria, and release readiness to ensure successful product launches.
Identify opportunities to leverage AI, Machine Learning, Generative AI, automation, and data analytics to enhance product capabilities and customer experience.
Partner with AI/ML and Data Engineering teams to define requirements for predictive analytics, recommendation engines, intelligent automation, and AI-driven features.
Conduct market research, customer feedback analysis, product usage analysis, and competitive benchmarking to identify product enhancements and growth opportunities.
Create and maintain product documentation, including PRDs, user stories, workflows, release notes, and API documentation.
Ensure alignment with SDLC processes, quality standards, security, compliance, and product governance throughout the development lifecycle.
Skills And Experience
5+ years of experience managing digital products across the complete product lifecycle.
Strong understanding of Agile/Scrum methodologies and modern product delivery practices.
Excellent analytical, problem-solving, communication, stakeholder management, and prioritization skills.
Strong product thinking with the ability to balance customer needs, business objectives, and technical constraints.
Working knowledge of AI/ML concepts, Generative AI, data pipelines, analytics, and AI-driven product capabilities.
Experience collaborating with Engineering, AI/ML, Data Engineering, QA, and UI/UX teams to build scalable digital products.
Strong understanding of web applications, mobile platforms, APIs, databases, cloud infrastructure, and modern software architecture.
Ability to communicate technical concepts effectively to both technical and non-technical stakeholders.
Experience creating PRDs, user stories, product roadmaps, and release documentation.
Prior experience as a Software Developer or Test Engineer is preferred.
Experience with AI-driven, analytics-intensive, or SaaS products is highly desirable.
Education And Experience
Bachelor’s or Master’s Degree in Computer Science, Information Technology, Engineering, or a related discipline. An MBA is preferred.
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