Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Consumer and Community Banking, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Partner closely with Engineering, Data Science/ML, Data Engineering, Design, and Risk/Controls to deliver end-to-end solutions (data → models → user experience).
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle, experience implementing LLM-enabled analytics (RAG patterns, semantic search, summarization) with responsible AI controls (PII handling, prompt/tool safety, explainability, evaluation).
Experience with MLOps/ModelOps: monitoring, drift, retraining triggers, model governance/auditability. MCP for connecting assistants to tools and data sources in a structured, maintainable way. AI assistants such as Claude and Copilot to accelerate product discovery and delivery (within approved controls).
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together.
Applicants
are
advised to research the bonafides of the prospective employer independently. We do NOT
endorse any
requests for money payments and strictly advice against sharing personal or bank related
information. We
also recommend you visit Security Advice for more information. If you suspect any fraud
or
malpractice,
email us at abuse@talentmate.com.
You have successfully saved for this job. Please check
saved
jobs
list
Applied
You have successfully applied for this job. Please check
applied
jobs list
Do you want to share the
link?
Please click any of the below options to share the job
details.
Report this job
Success
Successfully updated
Success
Successfully updated
Thank you
Reported Successfully.
Copied
This job link has been copied to clipboard!
Apply Job
Your application for Product Manager - Associate
has been successfully submitted!
To increase your chances of getting shortlisted, we recommend completing your profile.
Employers prioritize candidates with full profiles, and a completed profile could set you apart in the
selection process.
Why complete your profile?
Higher Visibility: Complete profiles are more likely to be viewed by employers.
Better Match: Showcase your skills and experience to improve your fit.
Stand Out: Highlight your full potential to make a stronger impression.
Complete your profile now to give your application the best chance!