Process Specialist - Compliance Testing

Responsibilities

• Analyse details to determine appropriate action needed in term of processing the transactions. Should have worked on several types of filing, testing in accordance with IRS/DOL rules and regulations.
• Implement decision making, logical/critical thinking and problem-solving techniques to ensure efficient processing.
• Consult available resources including technical documentation, updates, computer system application features, coworkers, and Mentors to perform daily task. Make suggestions for improvement in procedures/processes.
• Efficiently and effectively process work to meet or exceed production expectations.
• Perform assigned work accurately to meet or exceed quality expectations that results in increased client satisfaction and profitability for PFG.
• Follow internal procedures to properly document work on contracts.
• Maintain a comprehensive knowledge of our record keeping system and process.
• Improve personal effectiveness that positively impacts work environment and enhancement of skills.
• Develop partnerships among peers and those supported to increase ownership of work and sustain an efficient process.
• Compliance to PGS policies and Flexibility as per business needs
• Perform other job-related duties, other processes within the BU or special projects as required or as assigned by superior!
• Should be willing to work from office.
• Promote team development through shared knowledge and information with team members in working to resolve unusual or tricky situations.
• Adherence to Compliance, Information security, Internal and External statutory and regulatory requirements.
  
  

• Candidate preferred with Retirement domain and 5500 filings/compliance Testing experience.
• Should have researching skills, eye to detail and knowledge about the retirement products.
• Should be able to manage client’s question and help them submit compliance testing questioner.
• Should have good written and verbal communication.
• Working knowledge on MS Office tools, specifically MS Excel.
• Minimum of 1-2 years of experience in back office. Insurance, Retirement plan and Financial Institution experience preferred.
• Excellent written and verbal communication skills, Critical thinking, Analytical and problem-Solving skills, Willingness to work in shifts.