Oracle EBS Finance IT Support Analyst

Our Company

We're Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We're crucial to the company's strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.

Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.

Imagine the sheer breadth of talent it takes to unleash a digital future. We don't expect you to 'fit' every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

Job Description

The Team

We're seeking an experienced Oracle ERP R12 Finance Support Analyst (Techno-Functional) to provide application support, maintenance, troubleshooting, and enhancement services for Oracle Financials modules including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), Cash Management (CM), Revenue Recognition, and Cost Management within a complex global ERP environment.

This role requires a strong combination of functional finance expertise and technical Oracle application knowledge to support critical financial operations, revenue accounting processes, costing and inventory-related transactions, month-end and year-end close activities, reconciliations, compliance reporting, and audit requirements. The position will be responsible for resolving production issues, performing data analysis using SQL and PL/SQL, supporting and maintaining reports, interfaces, APIs, workflows, and customizations, while ensuring data integrity across integrated financial systems.

The successful candidate will work closely with Finance, Accounting, Supply Chain, Shared Services, Internal Audit, and IT teams to manage incidents, perform root cause analysis, support testing and deployments, implement system enhancements, and drive continuous improvement initiatives. This role plays a key part in ensuring stable ERP operations, supporting financial controls and SOX compliance, and delivering scalable solutions that align with business objectives in a fast-paced global environment.

The Role

• Lead functional and technical support for Oracle EBS R12 Finance modules including GL, AP, AR, FA, CM, Revenue Recognition, SLA, and Cost Management.
• Provide day-to-day production support, troubleshooting, incident management, and problem resolution for Finance applications.
• Gather business requirements, analyze current processes, design solutions, configure Oracle setups, and oversee testing and deployment activities.
• Support month-end, quarter-end, and year-end close processes, including reconciliations, financial data validation, and issue resolution.
• Work closely with Finance users to support accounting operations, revenue recognition processes, costing transactions, and financial reporting requirements.
• Perform root cause analysis and resolution of production issues involving transactions, accounting entries, interfaces, and reconciliations.
• Analyze and troubleshoot Oracle Financials data using SQL and PL/SQL.
• Develop and maintain functional specifications, process documentation, configuration documents, and support procedures.
• Partner with technical teams to support integrations, reports, extensions, APIs, workflows, conversions, and customizations.
• Support Oracle Reports, BI Publisher reports, FSG reports, and financial reporting solutions.
• Monitor and support interfaces between Oracle ERP and banking systems, procurement applications, tax systems, inventory systems, and other external applications.
• Validate accounting transactions, subledger accounting entries, and General Ledger postings to ensure financial accuracy and compliance.
• Support system configuration, testing, defect resolution, and deployment activities for enhancements and projects.
• Lead SIT, UAT, regression testing, cutover planning, and post-production validation activities.
• Collaborate with Supply Chain and Cost Accounting teams to support inventory valuation, cost accounting, intercompany transactions, and related financial processes.
• Support audit activities, SOX controls, approval workflows, segregation of duties, and internal control requirements.
• Review and maintain security access, finance controls, and compliance documentation.
• Work with development teams to review technical designs, interfaces, reports, and custom solutions.
• Participate in Oracle ERP upgrades, patching activities, enhancement projects, and future cloud transformation initiatives.
• Drive process improvements, automation opportunities, and standardization across Finance business processes.
• Provide knowledge transfer, user training, and support documentation for business and IT teams.

What You'll Bring

• 7+ years of hands-on experience supporting Oracle EBS R12 Financials modules including GL, AP, AR, FA, CM, Revenue Recognition, and Cost Management.
• Strong understanding of Record-to-Report (R2R), Procure-to-Pay (P2P), Order-to-Cash (O2C), Revenue Recognition, Cost Accounting, and Financial Close processes.
• Proven techno-functional experience supporting Oracle Financials in a production support environment.
• Strong SQL and PL/SQL skills for troubleshooting, data analysis, reconciliations, and issue resolution.
• Experience supporting Oracle Reports, BI Publisher, XML Publisher, Oracle Workflow, and custom applications.
• Experience with Oracle Financials integrations, APIs, Open Interfaces, and data conversions.
• Strong understanding of Oracle Financials data model, accounting structures, and Subledger Accounting (SLA).
• Knowledge of accounting principles, revenue recognition requirements, cost accounting methodologies, and financial reporting processes.
• Experience supporting month-end and year-end close activities in a global environment.
• Experience working in SOX-controlled and audit-compliant organizations.
• Ability to diagnose and resolve complex technical and functional issues across integrated applications.
• Experience leading ERP enhancements, upgrades, deployments, and support initiatives.
• Exposure to Oracle Fusion Financials and cloud migration programs is preferred.
• Excellent analytical, problem-solving, communication, and stakeholder management skills.
• Knowledge of Agile, ITIL, AIM/OUM methodologies, and support best practices.
• Bachelor's degree in Information Systems, Finance, Accounting, Computer Science, or a related field.

About Us

We're a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We're curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you're not just another employee; you're part of a tradition of excellence and a community working towards creating a digital future.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.