Microsoft Dynamic CRM

Job Title

Microsoft Dynamic CRM

Job Description

Were Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "Worlds Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are seeking an experienced Microsoft Dynamics CRM professional to join our team. The ideal candidate will have strong functional expertise across core Dynamics modules and a solid understanding of integration and technical development.

Key Responsibilities

Implement, configure, and customize Microsoft Dynamics CRM solutions.

Work closely with business stakeholders to gather requirements and deliver functional solutions.

Ensure seamless integration with Power Platform and other enterprise applications.

Provide technical guidance and support for custom development and enhancements.

Primary (Functional)

Required Skills & Expertise

Strong knowledge of primary Microsoft Dynamics CRM core modules like:

Sales / Customer Service / Marketing / Commerce (Retail) / Customer Insights

Secondary (Technical & Integration)

Integration experience with 3rd party apps like:

Power Apps, Power BI, or any Other common enterprise integrations.

Technical Proficiency In

C#/.NET or React/Angular (front end or back end).

Preferred Attributes -

Excellent problem-solving and communication skills.

Ability to work in a fast-paced, collaborative environment.

Experience in end-to-end CRM implementation projects.