Mgr I HR Specialist L4

Description

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Position Description

Join Amazon’s Recruiting Services organization and help make a difference for all Amazonians! We are recruiting for a Team Manager position in Bengaluru, India location to manage one of the teams. We are looking for someone with strong experience in people management and process excellence. Driving great employee and candidate experience will be of utmost importance in this role. You will get an opportunity to collaborate with the broader regional recruiting teams to partner and standardize processes that ensure seamless recruiting experience to the candidates.

About Amazon India Development Centers

Amazon India Development Center (AIDC) started in Bangalore in 2004 followed by centers in Hyderabad (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Today, AIDC builds, supports, tests and manages technology, products & services which support millions of Amazon customers worldwide.

Key job responsibilities

Responsibilities Include

• Subject Matter Expert for Customers and Team: leveraging your skillset and hands-on experience you will provide guidance, training and resolutions related to recruiting needs and programs across regions.
• Process Excellence: Drive the culture of continues improvement through LEAN, Six Sigma and KAIZEN
• People Management: Manage team’s performance, provide coaching & feedback to direct reports and ensures team has cross-functional knowledge. Provides training and guidance on policies, processes, and systems to customer and team members.
• Business Acumen: Understands core business objectives, who customers are, and how the metrics impact the services that are provided, documents business requirements for system enhancements or changes
• Stakeholder Management: Responds quickly and accurately to questions from customers, team and internal business partners.
• Data Analysis & Interpretation: Understands, collects data and pulls reports from HR tools, may key in/maintain data in system. Ensures quality of the data through regular audits.
• First Point of Contact for Escalations point of contact for any recruiting process related issue
  
  

Basic Qualifications

• 5+ years of human resources experience
• 2+ years of team management experience
• 2+ years of HR transactional processes experience
• Experience with Microsoft Office products and applications
  
  

Preferred Qualifications

• Experience driving employee engagement
• Experience using PeopleSoft, Oracle, SAP, ADP or other HR management and Payroll systems as well as call center applications
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - ADCI HYD 16 SEZ

Job ID: A10451499

---