Manager Quality Engineering

Role Profile: Quality Assurance Manager – AI-Driven Quality Engineering

The Quality Assurance Manager is a hands-on Quality Engineering leader responsible for driving quality excellence across Agile web development projects built on Adobe Experience Manager (AEM). This role requires a strong technical leader who can operate both as a people manager and an individual contributor, leading automation initiatives while actively contributing to solution design, test engineering, production issue investigation, and continuous quality improvements.

The successful candidate will champion an AI-first, Automation-first testing strategy, leveraging modern AI tools and engineering practices to accelerate delivery, improve quality, reduce testing effort, and safeguard production releases. The role will challenge existing processes, drive innovation, and establish a culture of continuous improvement, quality ownership, and engineering excellence.

Key Responsibilities

• Define and drive the Quality Engineering strategy with a strong focus on AI, automation, and continuous testing.
• Lead adoption of AI-powered testing practices using tools such as Microsoft Copilot, GitHub Copilot, ChatGPT Enterprise, Cursor AI, and emerging AI technologies.
• Act as a hands-on technical leader, contributing to automation development, framework design, test strategy, root cause analysis, and production issue debugging.
• Establish and evolve scalable automation frameworks using Selenium, Playwright using Java, Python, and TypeScript.
• Drive in-sprint automation and ensure quality is embedded throughout the Software Development Lifecycle (SDLC).
• Challenge existing processes and implement modern Quality Engineering practices that improve efficiency, coverage, and speed of delivery.
• Ensure robust production safeguards through risk-based testing, regression controls, release readiness reviews, and quality gates within CI/CD pipelines.
• Partner closely with Product, Engineering, Architecture, and DevOps teams to deliver high-quality digital experiences.
• Define and monitor quality metrics including automation coverage, defect leakage, escaped defects, release readiness, and production stability.
• Lead implementation of intelligent test generation, self-healing automation, and AI-assisted defect analysis.
• Build and mentor high-performing QA teams with a strong focus on innovation, ownership, and continuous improvement.
• Ensure artifacts(Testcase/Test plans/Test strategies) are thoroughly documented, tested, and production-ready before release.

Essential Skills

• 12+ years of experience in Test Automation and Quality Engineering, including 2+ years leading QA teams.
• Proven experience driving AI-enabled Quality Engineering transformation.
• Strong hands-on expertise with Selenium WebDriver, Playwright, and modern automation frameworks.
• Strong programming skills in Java, Python, and TypeScript.
• Practical experience using AI tools such as Microsoft Copilot, GitHub Copilot, ChatGPT Enterprise, Cursor AI, or similar platforms.
• Strong experience with API testing using Postman, SoapUI, REST APIs, and service validation.
• Deep understanding of Agile, DevOps, CI/CD, Shift-Left Testing, and Continuous Testing practices.
• Experience integrating automation frameworks with BrowserStack or similar cloud testing platforms.
• Strong Linux/UNIX and shell scripting experience.
• Experience working within AWS cloud environments.
• Strong troubleshooting skills with the ability to investigate and resolve complex production issues.
• Experience with Jira, Confluence, TestRail, Zephyr, Git, GitLab, and enterprise development .
• Experience in testing client facing digital websites (accessibility, search, cross-browser, SEO validation, analytics validation, A/B testing & personalization validation)

• Experience in Performance, Load, Stress and Resilience Testing and help identify bottlenecks across frontend, APIs, CDN, and backend systems

Leadership:

Preferred Skills

• Experience working with Adobe Experience Manager (AEM).
• Performance testing experience using JMeter, K6, or equivalent tools.
• Exposure to AI/ML application testing, Prompt Testing, and Responsible AI practices.

• Professional certifications in Quality Engineering, Cloud Technologies, Agile, DevOps, AI Engineering, or Test Automation.
• Bachelor’s degree in Engineering (BE/BTech) or Master's degree in Computer Science, Information Technology, Electronics, or a related discipline.

Professional Skills

• Strong technical leadership with a “roll-up-your-sleeves” and get-it-done attitude.
• Ability to influence teams and drive adoption of engineering best practices.
• Strong strategic thinking combined with hands-on execution capability.
• Exceptional analytical, problem-solving, and stakeholder management skills.
• Passionate about innovation, automation, AI adoption, and continuous process improvement.
• Proven ability to drive quality culture while ensuring production stability and business confidence.
• Ability to coordinate quality initiatives across Product, Engineering, Operations, and external vendors globally.

• Experience leading and influencing distributed teams across multiple geographies and time zones.
• Strong communication skills with senior stakeholders across international organizations.

This role is ideal for a hands-on QA Manager who can lead from the front, challenge the status quo, leverage AI to transform testing, and ensure every release reaches production with the highest level of confidence and quality.

We're proud to have been recognised as a Great Place to Work® in India ‘25

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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