Job Description

Job Description

Job Title: Junior Database Administrator

Education: Any Graduate

Experience: 2+years

Location: Hyderabad

Key Skills: 2+ years supporting Oracle Siebel CRM applications in a production environment.

Job Description:

Responsibilities for SN Oracle Siebel CRM-POS Support Engineer:

  • 2+ years supporting Oracle Siebel CRM applications in a production environment.
  • Provide L2/L3 production support for Oracle Siebel CRM/POS System
  • Troubleshoot incidents, perform root cause analysis, and resolve application issues within SLA targets.
  • Monitor application health, integrations, workflows, and batch processes.
  • Support releases, deployments, testing, and production validation activities.
  • Coordinate with business users, service desk, infrastructure, and vendor teams to resolve issues.
  • Maintain operational documentation, knowledge articles, and support procedures.
  • Identify recurring issues and recommend process or system improvements.
  • Develop and support integrations with enterprise systems, eCommerce platforms, and POS solutions.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Hyderabad ,Telangana
Company Website: http://www.datavail.com Job Function: Information Technology (IT)
Company Industry/
Sector:
IT Services and IT Consulting

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