ITandD Technical Project Manager Lab Resilience

We are Reckitt

​Information Technology & Digital​

About the role

Reporting to the IT&D Senior Program Manager – Lab Resilience, this role is responsible for end to end delivery of technical remediation projects across Category and QC laboratories as part of the Lab Resilience Programme. The role focuses on execution of assessment driven remediation, including network segmentation, end of life (EOL) infrastructure replacement, backup deployment, observability tooling rollout, and stabilisation of post implementation operations. The role leads day to day technical delivery, coordinates vendors and site teams, and ensures solutions are implemented securely, compliantly, and sustainably within GxP laboratory environments.

Your responsibilities

Deliver multiple concurrent technical remediation projects across laboratory environments, aligned to the Lab Resilience roadmap and governance model.
•    Own delivery of remediation activities, adoption of: Network segmentation controls, Backup and recovery processes, Armis asset visibility and alert workflows.
•    Maintain detailed project plans, milestone tracking, and dependency management for all assigned labs and workstreams.
•    Ensure technical implementations align with IT&D architecture standards, cyber controls, and program design authority decisions.
•    Translate high‑level resilience and cyber requirements into clear site‑level implementation plans.
•    Coordinate configuration, cutover, and validation activities in lab environments with minimal disruption to operations.
•    Ensure remediation solutions consider lab constraints, equipment lifecycles, vendor dependencies, and validation requirements.
•    Support site readiness for audits by ensuring remediation evidence, artefacts, and configuration records are complete and accurate.
•    Own post implementation stabilisation, ensuring solutions transition smoothly into BAU support.
•    Work with ITSM, cyber operations, and site IT to embed monitoring, alerting, and incident response procedures.
•    Identify and remediate early operational issues to prevent regression of resilience improvements.
•    Act as the primary delivery interface for lab sites, local IT, cyber teams, and external delivery partners.
•    Coordinate third party vendors delivering network, endpoint, backup, or observability solutions.
•    Escalate risks, delays, or implementation barriers with clear options and impact assessments.
•    Support senior programme governance by providing accurate delivery status, risks, and mitigation plans.

Relationship Management:
•    Work closely with lab SMEs, site leadership, and IT&D platform teams to align delivery activities with operational and regulatory needs.
•    Collaborate with cyber security, Architecture, platform teams to ensure remediation activities effectively reduce risk exposure.
•    Build effective working relationships with external partners to ensure quality, timely delivery, and controlled handover.

The experience were looking for

Essential
•    8–12+ years of experience delivering infrastructure, network, or cyber remediation projects in complex environments.
•    Proven delivery experience across network segmentation, infrastructure refresh, and endpoint modernisation.
•    Practical understanding of cyber resilient network designs and secure lab / OT adjacent environments.
•    Experience delivering technical change within GxP regulated or highly governed environments.
•    Strong project delivery capability across waterfall and hybrid delivery models.
•    Ability to manage multiple vendors and site stakeholders simultaneously.
•    Strong issue resolution, dependency management, and execution focus.

Desirable
•    Experience delivering remediation following cyber or resilience assessments.
•    Exposure to laboratory environments, manufacturing, or OT adjacent estates.
•    Familiarity with Armis, network visibility, or asset discovery platforms.
•    Experience with backup and recovery solutions in industrial or lab contexts.
•    Working knowledge of Zero Trust or network segmentation concepts.

Essential
•    Graduate degree in Computer Science, Engineering, or equivalent experience.
•    Strong working knowledge of Microsoft Office and project reporting tools.
•    Networking, infrastructure, or cyber security certifications (vendor neutral or vendor specific) like CCNA, CISM.
•    Project management certification or equivalent delivery experience (PRINCE2, PMP, Agile).
Desired
•    ITIL Foundation or equivalent service management qualification.
•    Understanding of NIST Cybersecurity Framework or similar security frameworks.

The skills for success

OT Cyber Security, Cyber remediation, network segmentation, Ability to manage multiple vendors, site stakeholders, understanding of cyber resilient network designs, experience across network segmentation, infrastructure refresh, and endpoint modernisation.

What we offer

Equality