IT Business Analyst - Pharma Medicines TechOps

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Job description

As a Senior Business Analyst, you will independently manage end-to-end business analysis workstreams, tackling complex business problems with emerging ambiguity. You will demonstrate a strong understanding of the business domain, related technologies, and their interdependencies, applying advanced tools and techniques to translate requirements into strategic implementation plans. In this role, you will act as a trusted advisor to cross-functional teams, shaping stakeholder perspectives, handling process interdependencies, and significantly contributing to the design and validation of effective solutions. You will also mentor junior analysts and actively shape team processes, methodologies, and best practices within the broader Community of Practice.

Description of the area

Within RDT Pharma Technical Operations and specifically in the context of Manufacturing Technologies, the MES CORE SPOC bridges site-specific knowledge with MES CORE objectives, ensuring efficient recipe authoring, verification, and compliance with global standards.

Job Responsibilities

• Scope / (Content Leadership): Independently manages end-to-end business analysis workstreams without guidance, tackling problems with emerging ambiguity. Proficiently adapts a range of standard frameworks, mentors junior and intermediate BAs, and proactively shapes team ways of working and best practices.
• Accountability/Problem Solving: Leads the analysis of business problems, performs thorough domain research, and drives root cause analysis. Accountable for delivering comprehensive requirements, contributing significantly to solution selection, and proactively identifying needs-solution discrepancies to propose creative improvements.
• Stakeholder Management: Identifies a diverse range of cross-functional stakeholders and builds reliance through deep business understanding to act as a trusted advisor. Facilitates workshops, resolves conflicts, and proactively shapes stakeholder perspectives to strategically manage expectations and align them with project goals.
• Impact/Strategy: Delivers impact that extends to a specific product, initiative, or cluster, contributing to domain goals by ensuring solutions provide demonstrable business value. Translates requirements into strategic implementation plans, influences tactical decisions, and contributes to long-term solution roadmaps.
• Complexity / (Product Size): Works at a solution or product level involving multiple solutions, handling ambiguous requirements and systematically interacting with stakeholders across a broader product environment. Evaluates solution impacts considering both immediate and long-term business implications.
• Business / Technical ability: Demonstrates a deep understanding of business and technical domains, technologies, and their interdependencies. Independently applies tools, principles, and techniques related to requirements, data, usability, and process analysis to manage interconnections and improve overall efficiency.

Qualifications

Education / Experience

• Master’s degree in Engineering, Computer Science, or a related technical field with 5+ years of Business Analysis/Consultancy experience in life sciences, medical, or pharmaceutical sectors in regulated environments.
• Proven experience independently managing end-to-end BA workstreams, navigating ambiguous requirements, and evaluating strategic solution options.
• Demonstrated experience in translating requirements into strategic implementation plans that align with overall business objectives.
• Minimum of 5 years of experience in working with Manufacturing Execution Systems, preferably Rockwell PharmaSuite.

Technical Skills

• Advanced knowledge of Business Analysis/Consultancy concepts and practices, with intermediate expertise in at least one BA capability.
• Strong proficiency in requirements elicitation and documentation, ensuring comprehensive requirements traceability and consistent change management.
• Ability to independently apply tools, principles, concepts, and techniques related to requirements, data, usability, and process analysis.
• Hands-on experience with MES configuration, recipe structuring, and execution in a regulated environment.
• Strong understanding of industry regulations (FDA, EMA) and quality standards (GMP, GAMP5).
• Knowledge of MES-DCS integration and ASPIRE (S/4 Hana) is a plus.

Additional Qualifications

• Exceptional stakeholder management and communication skills, with the ability to facilitate workshops, resolve conflicts, and define stakeholder engagement strategies across functional areas.
• Strong dedication to mentoring junior and intermediate BAs, helping them organize their activities.
• Proactive mindset with a focus on initiating process improvements and contributing to organizational development, such as active involvement in the Community of Practice (CoP).
• Strong problem-solving and analytical skills for troubleshooting MES-related issues.

• Ability to work in a fast-paced environment with multiple priorities and deadlines.
• Fluent in English; German is a plus.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.