Information Developer

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Summary

Job Description

• Quickly understand new software and create User Manual/Getting Started Guide/Release Notes content using Madcap Flare.
• You will develop and document technical content that describes the software applications.
• You will test and execute the software installation guides and report any anomalies using Jira.
• You will participate peer reviews of documentation content for quality and accuracy and provide weekly status and meet regularly with group.
  
  

• Educational Background: Must have a bachelors degree.
• 2+ years of experience in technical writing.
• knowledge of MadCap Flare.
• knowledge of structured authoring, DITA, CMS, and XML.
• Hands on experience with MS Suite, Acrobat, Snagit, Paint, video recording tools, virtual images, Windows and Linux Operating Systems.
• 1+ years experience as an effective technical writer in an agile development environment.
• 1+ years of experience with common style guides such as Chicago Manual of Style, and Microsoft Manual of Style.
• knowledge of Jira and Confluence, or similar platforms.
  
  

• Exposure to Programming.
• Knowledge on creating Context Sensitive Help.
• Working knowledge on GitHub, VMs.
• Experience from Software domain.
• Exposure to multimedia development.
• Knowledge on CMS administration.
• Expert in information design and structured authoring.
• Troubleshoot issues with publishing tools without support from other team members.
• Experience working with US teams.
• Proficient in using documentation templates and style guidelines to develop documentation that has a consistent visual and structural approach.
  
  

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalised wellbeing programs through our OnTrack program
• On-demand digital course library for professional development
• and other local benefits!