HR Service Delivery Associate

Skill required: Talent Acquisition - Talent Identification

Designation: HR Service Delivery Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs. Support end-to-end interview scheduling across multiple rounds – HR, technical, and leadership panels – under guidance. Coordinate with candidates, interviewers, and hiring managers to align availability across time zones and locations. Handle calendar management, interview invites, reminders, and rescheduling with speed and accuracy. Help ensure smooth execution of interviews – virtual meeting links, meeting rooms, and panel readiness. Assist in coordinating assessments – online / offline, case studies, tests – and track completion. Talent Acquisition involves identifying, attracting, and hiring qualified candidates for job openings. This includes creating job postings, conducting interviews, and coordinating with hiring managers. The goal is to fill positions with the best talent efficiently. Responsibilities also include sourcing candidates, managing recruitment processes, and ensuring a positive candidate experience. This role is essential for building a strong and capable workforce. Share instructions, timelines, and follow-ups with candidates for assessments and interview logistics. Follow up with interviewers and evaluators to collect feedback after every round. Flag delays or bottlenecks proactively to the senior team for quick resolution. Maintain accurate data in the ATS and scheduling trackers at every stage of the pipeline. Assess current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps. Act as a support point of contact between candidates, recruiters, and interview panels through the hiring cycle. Contribute to a positive candidate experience through professional and timely communication. Update structured trackers for interviews, assessments, and feedback for daily and weekly reporting. Learn and apply the team’s scheduling and coordination workflows to build speed and accuracy over time.

What are we looking for? Exposure to interview scheduling, coordination, or admin-heavy roles in a corporate or shared-services setup. Comfort with calendar tools such as Outlook and Google Calendar for basic scheduling across time zones. Basic understanding or willingness to learn Applicant Tracking Systems (ATS) and interview scheduling platforms. Ability to coordinate with multiple stakeholders and manage high-volume tasks with the team’s guidance. Good time management and organizational skills with the ability to prioritize daily tasks. Strong follow-up, responsiveness, and attention to detail across every touchpoint in the interview cycle. Ability to handle last-minute changes and reschedules calmly with support from the senior team. Good communication skills with a polite, candidate-first approach in every interaction. Basic MS Excel / Google Sheets skills for updating trackers, filters, and simple daily status views. Willingness to learn assessment coordination and feedback tracking under guidance. Comfort working with ATS, calendars, and tracking sheets in a fast-paced hiring environment. Good proficiency in the English language for candidate emails, invites, and stakeholder communication. Ability to solve routine scheduling issues and escalate the rest with clear context to seniors. Basic awareness of hiring processes, compliance norms, and data privacy while handling candidate information.

Roles and Responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts