Job Description

  • To maintain reservations and allocate tables.
  • To welcome guests to the restaurant in an appropriately warm and courteous manner and guide them to their tables, help them to get seated and present them the menu.
  • To coordinate with the other service personnel in the restaurant for overall operational efficiency. Particularly through proper maintenance of reservations, allocation of tables so as to facilitate service by appropriate distribution of work load.
  • Maintaining menus and other guest supplies and special equipment entrusted to her by the management.
  • To take the guest order correctly and with appropriate courtesy.
  • To assist the guest in choosing the best items on the menu, thereby increasing sales, by up selling and suggestive selling.
  • To handle all guests without bias or prejudice.
  • To carry out any duties assigned by the Captain/ Manager.


Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations


  • Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
  • Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
  • Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
  • Performs other duties required to provide the service brand behavior and genuine hospitality


Adheres to hotel policies and procedures


  • Attends work on time and as scheduled
  • Follows hotel grooming and hygiene standards
  • Minimise safety hazards by following all safety rules and procedures
  • Refrain from personal conversations with other employees at the main entrance
  • Keeps immediate manager promptly and fully informed of all problems or unusual matters of significance
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
  • Maintains a favourable working relationship with all other company employees to foster and promote co-operative and harmonious working climate
  • At all time projects a favourable image of Brand to the public


Skills

 Knowledge of local liquor laws and regulations

 Strong floor presence with focus and energy

 Excellent oral and written communication skills

 Able to collaborate effectively with other hotel employees and managers

 Ability to multitask and work well under pressure

Diploma in Hotel Management


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Hyderabad ,Telangana
Company Website: http://www.radissonhotels.com Job Function: Hospitality & Guest Services
Company Industry/
Sector:
Hospitality

What We Offer


About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Report

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.


Recent Jobs
View More Jobs
Talentmate Instagram Talentmate Facebook Talentmate YouTube Talentmate LinkedIn