Director - Automation

Write a compelling job description. Include general job responsibilities, required job skills, and required soft skills. Use bulleted lists. Allow job seekers to quickly read information in bulleted descriptions. Insert text carefully. Use a "flat" text editor (such as TextEdit or Wordpad) to copy and paste text; avoid using Microsoft Word (since it contains hidden characters). Avoid links. Links will get your job posting caught in spam filters on all job boards.

Director Automation

JOB INFORMATION

Job Title Name

Director, Automation

HCA Grade / Level

JOB PURPOSE

The Director of Automation is responsible for the leadership and stewardship of the Automation Center of Excellence teams, including but not limited to Operational Support, Business Intelligence and Automation Delivery. They are responsible for leading and coaching the management staff with a focus on providing guidance and expertise for leadership development, continuous improvement of uninterrupted operations, planning / executing development efforts and implementing strategies that ensure the Automation department can continue to deliver increasing value over time. The Director uses their team of automation engineers to define solutions for enterprise impacting automation ideas, develop those solutions using the appropriate technical framework, and provide ongoing support through the automation lifecycle. The Director uses their team of system engineers and automation analysts to implement, support, and maintain enterprise automation.

The Director of Automation will lead teams who align business and operational priorities with technology resilience, leveraging best practices, staffing partners and fulltime offshore resources to maximize system availability and stakeholder satisfaction. This individual will define technology roadmaps, set problem priorities, establish standards based on best practices and provide direction and priority to IT operational teams through the technical leaders who maintain product backlogs. The Director needs good communication and interpersonal skills and will be interfacing directly with executives and product teams across the organization. The candidate should demonstrate an understanding of complex ideas and broadly communicate a product technology strategy and meet the needs of the team and stakeholders. This role requires attentive listening and demonstrating a strong executive presence as they will routinely meet with senior-level business management and present to large groups. The Director of Automation will perform all duties with a focus on quality of work, attention to detail and a high level of self-management and self-awareness.

Major Responsibilities And Accountabilities

Core responsibilities

• Oversee the day-to-day enhancement activities and product support of the Automation organization.
• Collaborate with key stakeholders to identify and implement technology solutions and services to address and translates their needs.
• Drives adoption of the company automation strategy and simplification processes.
• Assist the AVP in the development of ITG’s strategies using strategic planning concepts.
• Direct strategic development, management, and deployment of automation development across business lines.
• Ensure application design to manage and maintain data security and integrity.
• Ensures the utilization of software release management.
• Deliver software, infrastructure and architecture that meets the needs of automation stakeholders.
• Implement mechanisms to monitor, manage and provide progress on all software development activities.
• Ensure the on time and quality delivery of software development projects.
• Develop and maintains internal and external IT support systems.
• Deploy and implement new automation technologies across the enterprise.
• Create, implement, and maintain a continuous improvement plan for automation development.
• Drive consistent standards and approaches throughout the development teams.
• Provide enterprise consultation on automation best practices and development.
• Prepares specifications of a highly technical or complex nature.
• Improve productivity and efficiency; promote continuous improvement.
• Develop strategic relationships with vendors, especially for sourcing onshore and offshore resources.
• Evaluate current and emerging tools and technologies and recommend these tools to executive management.
• Be willing to lead by example and have an unmistakably clear set of strong business and personal ethics.
• Create a positive environment for the team including open, honest communication and creating a clear path to escalate risks and issues. This individual should be a coach, who mentors, motivates, and supervises project team members and contractors.
• Serve as primary point of contact for automation technology and platforms.
• Support of the enterprise development community through engagement, development support, and platform availability.
• Manage costs and expenditures against department budget to include labor, contracts, vendors, and software.
  
  

R EPORTING STRUCTURE

Does this position formally supervise employees? (Y / N)

Y

JOB SPECIFICATIONS

Qualification

• Bachelor’s degree is required, master’s degree is preferred
• Experience in healthcare will be an added advantage
  
  

Years of Experience

• 18+ years of relevant experience
• 5+ years of experience in leadership role
  
  

Skills And Capabilities

Details

People Management Skills

• Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA Healthcare.
• Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement.
• Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.
  
  

Technical Skills

• Proficiency in automation tools such as UiPath, Automation Anywhere, or Blue Prism is essential for designing and implementing scalable automation solutions.
• Strong knowledge of scripting and programming languages like C#, .Net, Java or Python is required for developing custom automation scripts and integrating with existing systems.
• Experience with process automation platforms like Robotic Process Automation (RPA) and Business Process Management (BPM) is crucial for optimizing workflows and improving operational efficiency.
• Familiarity with version control systems such as Git and collaborative development tools like JIRA is necessary for managing code changes and tracking project progress.
• Expertise in data analysis tools such as SQL and data visualization software like Tableau is important for analyzing automation performance and deriving actionable insights.
  
  

Other Skills

• Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients.
• Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect.
• Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community, and HCA Healthcare.
• Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA Healthcare by challenging others to excel and hold themselves and others accountable for achieving results.
• Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors.
• Detailed oriented and analytical with good organization skills.
• Strong problem and issue resolution experience as well as ability to create quality deliverables.
• Attention to detail.
• Willingness to contribute to a positive and inclusive team culture.
  
  

Write a Compelling Job Description.

Include general job responsibilities, required job skills, and required soft skills.

Use bulleted lists.

Allow job seekers to quickly read information in bulleted descriptions.

Insert text carefully.

Use a "flat" text editor (such as TextEdit or Wordpad) to copy and paste text; avoid using Microsoft Word (since it contains hidden characters).

Avoid links.

Links will get your job posting caught in spam filters on all job boards.

---