Digital Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

• Requirements Gathering & Documentation
• Collaborate with product managers and marketing partners to gather, analyze, and document business requirements.
• Translate stakeholder needs into clear, actionable user stories and acceptance criteria
• Support and organize the intake process for new requests, enhancements, and maintenance tasks
• Help triage and prioritize work based on business value and urgency
• Cross-Functional Coordination: Act as a liaison between technical and non-technical teams to ensure alignment and timely delivery across OGA and US teams
• Reporting & Metrics: Assist in setting up and maintaining dashboards and reports in tools like Aha! and Rally
• Support sprint reviews and leadership updates with relevant data, insights, and visualizations
• Process Improvement: Identify opportunities to improve workflows, documentation standards, and reporting practices
• Contribute to the evolution of team practices and agile maturity
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
  
  

• Undergraduate degree or equivalent experience
• 5+ years of experience as a Business Analyst, Product Analyst, or Digital Product Manager in a web or digital marketing environment
• Solid understanding of Agile methodologies
• Proficiency with tools such as Aha!, Rally, JIRA, or similar platforms
• Proven excellent communication, facilitation, and organizational skills
• Demonstrated ability to manage multiple priorities in a fast-paced, collaborative environment
  
  

• Experience working with marketing teams or on customer-facing web platforms
• Experience supporting roadmap planning and executive reporting
• Familiarity with reporting tools and basic data visualization
• Understanding of UX/UI principles or content management systems (CMS)