Digital Commerce Manager- Perfect Digital Store

Overview

The Perfect Digital Store Analyst will help eGrocery’s food and beverage teams win on the digital shelf across Albertsons, HEB and Target. They will continuously diagnose and elevate the digital shelf for availability, visibility, pricing, content, and promotions to enhance the online shopper experience. They will need to collaborate closely with cross-functional teams, shape training requirements & consolidate best practices.

Responsibilities

• Diagnose Out of Stock rates and provide daily/weekly recommendations to optimize inventory flow
• Track search rankings, keyword performance, and organic/paid visibility; identify optimization opportunities
• Monitor pricing changes and promo effectiveness vs. competitors; recommend pricing and promotional strategies
• Ensure product content accuracy, ratings, and reviews across platforms; flag gaps and improvement areas
• Maintain digital shelf standards framework; publish monthly performance vs. targets and develop action plans
• Maintain SKU data consistency and digital shelf platform governance across systems
• Partner with KAMs, merchandising, supply chain, and content teams; drive weekly/monthly reviews and action item execution
• Help define & test what good looks like (Build Picture of Success)
  

• Technical Skills
• Advanced Excel (pivot tables, data modeling, dashboards)
• BI tools like Power BI
• Ability to extract and transform data across multiple systems
• Experience in using Digital Shelf Analytics tools
• Business Knowledge
• E-commerce/ CPG/FMCG experience (preferred)
• Sales/channel operations background
• Interpersonal Skills
• Cross-functional collaboration (Sales, Supply Chain, Marketing, Finance, customers)
• Clear communication of data insights to non-technical audiences
• Attention to detail and process discipline
• Ability to manage multiple priorities simultaneously (daily, weekly, monthly, ad-hoc requests)
• Test & learn mindset
• Proactive approach - drive online sales and customer engagement whilst taking others with you
• Good commercial and operational instinct to ensure recommendations are practical and executable
• Well organized, self-sufficient and proactive: Best-in-class time management skills, ability to multitask, set priorities and plan
• Preferred Qualifications
• 5+ yrs insights/ analytics
• Delivers results with sharp planning and follow-through
• Data-driven problem solver who generates actionable business recommendations
• Storytelling – Translates complex data into clear, compelling narratives
• Influences effectively across teams and senior leadership
• Ability to navigate organizational complexities