DevOps Engineer

Key Responsibilities

• Work closely with development, operations, and product teams to ensure monitoring solutions align with business goals.
• Create and maintain scripts and automation tools to streamline monitoring and alerting processes
• Produce and maintain clear documentation on monitoring setups, best practices, and troubleshooting procedures.
• Train team members and stakeholders on effective use and management of various tools and features.
  
  

• Follow incident management process, ensuring timely resolution and minimizing service disruptions.
• Conduct root cause analysis and implement preventive measures to reduce recurring incidents.
• Develop and maintain incident response procedures and communication protocols.
  
  

• Manage the change management process, ensuring controlled and efficient implementation of changes
• Assess the impact of proposed changes and mitigate potential risks.
• Ensure compliance with change management policies and procedures.
  
  

• Generate regular reports and dashboards to provide insights into service performance.
• Use data-driven insights to identify trends and drive continuous improvement.
  
  

• Identify opportunities for process automation and implement solutions to improve efficiency.
• Evaluate and implement new monitoring tools
  
  

• Proven experience as a Devops Engineer for 5+ years
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in monitoring.
• Proven experience in incident management, change management, and problem management.
• Strong understanding of ITIL frameworks and best practices
• Implement and manage Datadog instrumentation for infrastructure, APM, synthetic monitoring, database monitoring, and RUM.
• Create and manage dashboards, monitors, and log pipelines.
• Collaborate with cross-functional teams to ensure comprehensive monitoring coverage.
• Develop and maintain Terraform scripts for configuration.
• Design and implement CI/CD pipelines for integrations.
• Provide expertise in other monitoring tools and concepts.
• Proficiency in creating dashboards, monitors, and log pipelines.
• Familiarity with other monitoring tools and concepts.
• Experience with automation tools and technologies.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Experience with cloud-based enterprise applications.
  
  

• Excellent analytical and troubleshooting skills to diagnose and resolve complex issues.
• Effective communication skills to collaborate with cross-functional teams and convey technical information clearly.
• Ability to thrive in a fast-paced environment, managing multiple tasks and projects simultaneously.
• Previous experience in a similar role or relevant industry experience is highly preferred. Knowledge of cloud platforms like AWS, Azure, or Google Cloud