Deloitte USI- Human Capital -Instructional Design Change Management- Senior Manager

Summary

Position Summary

Organization, Workforce & Change

Want to help clients overcome their people challenges, develop their change management and training strategy, and build capability within their teams to support global transformations? Then join our Organization, Workforce & Change team, part of the Human Capital practice at Deloitte.

The Team

Human Capital

The Human Capital Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset: their people. Centered on five core issues, this Portfolio signifies to the market that we see Human Capital as a topic critical to the C-Suite. As we go-to-market we will show our clients that we serve more than HR organizations – from the CEO to CFO, Risk Manager to Business Unit leader—and that we deliver on our issues and help create value for our clients.

Organization, Workforce & Change

The Organization, Workforce & Change practice is about transforming the organization (and the benefits providers that serve them) to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization’s culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation. To enable our success, it will be critical to use data and insights to inform better ways of working together.

Position: Senior Manager

Role and Responsibilities

• Planning and managing complex projects and ensure timely work delivery
• Leading/managing large teams and delivering large tech transformation projects
• Responsible for developing and deploying user adoption programs for technical implementations, digitalization and emerging technology initiatives.
• Ability of liaising with leads from other workstreams and subject matter experts
• Responsible for design and execution of Organizational Change Management (OCM) activities for large-scale transformation projects including, but not limited to, training strategy, stakeholder engagement, change management, training development, communications, organization design and governance, and culture solutions that enable industry-leading clients to meet and exceed their digitalization goals.
• Project Management Capabilities, encompassing following activities:
• Managing staffing or resource plan on project activities and their utilization during the project lifecycle
• Tracking project burn vs progress, validating content flow, reviewing, and validating deliverables, analysis, and provide recommendations Owning on-time completion of deliverables and ensuring deliverables meet Deloitte and client quality standards
• Anticipating project risks/issues and defining mitigation strategies with senior client/project leadership; remove roadblocks for the development team
• Plan and develop key project communications and regular project status tracking
• Identifying business opportunities and work on pursuits and provide estimates
• Lead and manage business development efforts, including Statements of Work (SOW), proposal development, client presentations, etc.
• Lead and contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
  

Key Skills:

• Instructional Design
• Excellent verbal and written communication
• Content development and storyboarding
• Creative thinking and problem solving
• Client and stakeholder engagement
• Foundational data analysis (MS Excel, MS Access, Tableau, etc.)
• Functional knowledge (good to have)
• Go-getter attitude
  
  

Qualifications (Required):

• Bachelor’s or Master’s Degree in Human Resource Management or related field
• Minimum of 15+ years of relevant experience in industry or consulting in learning and development/organization design/change management/digital and cloud solutions space
• Previous experience on technology implementation projects (SAP, Oracle, ServiceNow, Salesforce.com, Workday, SuccessFactors, custom solutions) in a relevant industry or consulting environment
  
  

Qualifications (Preferred):

• Proven experience in a consulting and/or client-facing environment
• Experience of creating Training Strategy, TNA, Stakeholder Analysis and Curriculum development
• Experience of working on Recording and Authoring Tools like Adobe Captivate, Articulate Storyline, WalkMe, Enable Now, uPerform, UPK, etc.
  
  

Location: Hyderabad/ Bengaluru/ Gurgaon/ Mumbai/ Kolkata/ Chennai / Pune #HC-LH-FY26

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 304423

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