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Customer Service Executive-Retail Liabilities Inbound

Talentmate

India

19th June 2026

2606-5516-5915

Job Description

Job Requirements

About the Role

Step into the spotlight as a Customer Service Executive at IDFC FIRST Bank’s Phone Banking unit! Be the voice our customers trust—resolving queries, delivering top-notch service, and guiding them toward smarter banking solutions. If you love helping people and thrive in a fast-paced environment, this is your chance to grow with a brand that puts customers first.

Key Responsibilities

Handle inbound calls and resolve customer queries

Maintain service quality, AHT, and first contact resolution

Ensure timely closure of customer requests

Promote digital channel adoption

Support service improvement initiatives

What We’re Looking For

Education: Graduate (any discipline)

Experience: Customer service experience preferred

Skills: Great communication, problem-solving, and a customer-first attitude

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	India	City:	Hyderabad ,Telangana
Company Website:	http://www.idfcfirstbank.com/	Job Function:	Others
Company Industry/ Sector:	Banking

What We Offer

About the Company

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