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Customer Assistance Manager-Personal Loan-Hardship Assistance Unit

Talentmate

India

19th August 2026

2608-37959-1203

Job Description

Customer Assistance Manager

Department	Kotak Mahindra Bank – Hardship Assistance Unit
Reporting Relationship	Reporting to Location Collections Manager
Position Grade	M1 – M2

Monitoring and maintaining collection for the area.
Managing repossession.
Co-ordination with collection agency, repossession agent, sale of asset,
Legal formalities.

Graduate
Min 2 – 5 years of experience in collections.
Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

Job Details

Role Level:	Associate	Work Type:	Full-Time
Country:	India	City:	Hyderabad ,Andhra Pradesh
Company Website:	http://www.kotak.com	Job Function:	Customer Service
Company Industry/ Sector:	Banking

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