Continental Hospitals - Manager - Quality Assurance

About The Job

About the Company:

Continental Hospital is a JCI and NABH accredited facility offering multi-specialty, tertiary, and quaternary care services. Continental Hospitals, Indias first LEED qualified super specialty hospital is built on international standards and is designed to enhance the healing spaces with natural ventilation, safety, and privacy. The hospital has incorporated the safest standards in the world including fire, water resources, sanitation, and internal transportation systems. Continental Hospitals was founded by Dr Guru N Reddy in April 2013 to redefine healthcare in India by providing quality patient care with integrity, transparency, a collaborative approach, and evidence-based medicine.

About The Role

• Developing the QMS and, implementation and monitor of the quality management programs to ensure compliance with all applicable local, state, national and international - Min 6 Years with Multispecialty Preparation of the quality accreditations like JCI, NABH, and NABL, WHO.
• Assisting Quality Head in monitoring overall testing activities of the quality and to ensure compliance to regulatory requirements.
• Implement quality proficiency testing programs involving the tracking & resolution of all quality test results.
• Review and monitor the quality assurance performance of the Quality.
• Establish, centralize, schedule and monitor adherence for the Quality assessment of: Non-PT (Proficiency Testing), Maintenance Records, Instrument Comparisons, Calibration, Report Review, and Calculation Checks.
• Conduct QA audits, referral lab audits, vendor audits and assemble QA metrics in conjunction with the Quality Head.
• Provide assistance during audits performed.
• Manage and ensure quality issue are addressed through available resources.
• Provide assistance on job activities within the scope of work as required by the management.
• Provide support and advice to Quality personnel on quality control measures in coordination with the technical supervisor to improve its day to day process.
• Maintain periodic review of Quality QC data to ensure corrective and preventive action is taken against non-conformity by the delegated personnel.
• Ensure good morale among Quality staff.
• Assist in resolving the complaints / suggesting and non conformances arise in the Quality.
• To implement safe Quality environment in compliance with good Quality practices as per the Quality safety guidelines.
• To assist technical staff on test development and Validations.
• Review and approval of validation of protocol, data and summary report.
• Quality Information System functioning and monitoring.
• Ensure the validation of inbuilt calculation in HIT performed by the respective department.
• Review of Technical / General Standard Operating Procedure before approval.
• To ensure proper documentation of Quality : Post Graduation