Content Writer 5

Summary:

• We’re a team of end-user focused UX content designers and content strategists, and we’re looking for a versatile, tech-savvy content designer to join us in shaping the future of work for millions of people around the world.
• Our content design work for Teams includes user interface text, first-run experiences, in-product contextual assistance and notifications, information architecture, user research, experimentation, help and support articles, and more.
• You’ll help us with in-app product content for our smart meeting solutions that help workers conduct meetings more effectively in all stages of the meeting (before, during, and after). On a typical day in this role, you might:

• Work with an interaction designer to craft copy for a feature or flow
• Do a terminology exploration for a new concept
• Develop copy treatments for a user research study or in-product experiment
• Bring your voice to a design critique of proposed features or scenarios
• Draft a new entry for our term list and review with the team
• Observe a customer study

• Write and edit friendly, brilliantly clear UX copy—with Teams brand flair
• Perform functional and editorial quality assurance on content as appropriate
• Understand and effectively use our content model, content types, style guide, and brand voice
• Use multiple sources of customer data to inform strategic content direction and improvements
• Identify opportunities for content additions, improvements, and reuse/repackage and effectively pitch those ideas to the team and stakeholders

• 5+ years of experience writing end-user facing UX copy (applications, web, ecommerce, etc.)
• Proficient with Microsoft Office
• Proficient with editing copy in design software like Figma
• Portfolio of writing and content samples
• North American English fluency
• BA/BS degree in English, Communications, Creative Writing, Journalism, or other literary/communication subjects

• Natural and inquisitive passion for modern technology
• Experience working with Design discipline (interactive, visual, research)
• Experience with digital content tools/CMS
• Experience working with customer research
• Agency copywriting experience
• Flexible, versatile writing across form factors, subject matter, and audiences
• Self-motivated collaboration and problem-solving skills