CI Specialist Data Exception Handling

The new European Union Deforestation Regulation (EUDR) ensures that seven commodity products, including cocoa and palm oil, are no longer sold in the EU if sourced from areas affected by deforestation or forest degradation practices.

As a DDS Continuous Improvement specialist, you will play a crucial role to ensure Barry Callebaut compliance with the EUDR by improving the Due Diligence Statement (DDS) reporting process. You will lead efforts to enhance efficiency, productivity, and overall performance of the EU Deforestation data exception handling team. Your primary focus is on analyzing and improving existing processes, internal interactions and escalation flows within the company to optimize operations and increase productivity of the EU Deforestation data exception handling team.

Main Responsibilities & Scope

• Data Analysis: analyze performance metrics and key performance indicators (KPIs), conduct root cause analysis to address underlying issues
• Best practices: stay updated on the EU Deforestation Regulation and its operational impact, implement industry best practices
• Process improvement: identify inefficiencies and areas for improvement, develop and implement strategies for process optimization
• Collaboration: work with cross-functional teams to align improvement efforts, engage and communicate with stakeholders at all levels
• Change management: lead change initiatives, provide training and coaching on new processes and tools, monitor and assess the effectiveness of implemented changes
  
  

Scope

• DDS Management for all Barry Callebaut import/production/export flows globally
  
  

Additional Considerations Or Comments

• Travel requirements: 15%
• Others: -
  
  

Section 2 - CANDIDATE PROFILE

Education, Language, Skills & Qualifications

• University degree, preferably in Business, Engineering, Operations Management, or a related field
• 7-10+ years of experience in leading operational teams or managing projects in the areas of process streamlining and data cleansing
• Familiar with process improvement methodologies (Lean Six Sigma, Certified Continuous Improvement Professional,...)
• Excellent problem solving skills
• Proven track record in leading change
• Ability to operate in a multicultural environment
• Excellent communication skills both written and oral
• Fluent knowledge of English
  
  

Essential Experience & Knowledge / Technical Or Functional Competencies

• Proficient in MS Office Suite
• Proficient in data visualization tools and software, such as Excel and Power BI
• Ability to work with large datasets and perform data cleansing and transformation
  
  

LEADERSHIP COMPETENCIES & PERSONAL STYLE

• Strategic thinking and ability to see the big picture
• Excellent ability in organizational skills, communication skills (oral and written) and interpersonal skills.
• Excellent attention to detail and accuracy
• Proven resilience and ability to overcome obstacles and deliver results
• Coaching mindset and ability to empower teams
  
  

Additional Comments / Context Of The Role

• A lot of cross functional interaction required, so collaboration and resilience is key to you character
  
  

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

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