Job Description

Job description:

Job Description

The Capacity Manager is responsible for ensuring that IT infrastructure, applications, and services have sufficient capacity to meet current and future business demands in a cost-effective manner. The role involves capacity planning, performance analysis, forecasting, monitoring, reporting, and collaboration with business and technical stakeholders.

Primary Skills

  • ITIL Capacity Management
  • Infrastructure Capacity Planning
  • Performance Monitoring & Analysis
  • Capacity Forecasting & Trending
  • Capacity & Availability Management
  • Dynatrace, Splunk, AppDynamics or similar monitoring tools
  • Data Analytics and Reporting
  • Python/Automation (preferred)

Secondary Skills

  • ITIL Service Management
  • Problem Management
  • Availability Management
  • Disaster Recovery Concepts
  • ServiceNow
  • Agile Methodologies
  • Performance Testing & Engineering

Key Responsibilities

  • Monitor infrastructure utilization and identify capacity bottlenecks.
  • Develop short-term and long-term capacity forecasts.
  • Create and present capacity planning reports and executive dashboards.
  • Analyze performance trends and recommend optimization strategies.
  • Work with application, infrastructure, network, and operations teams to assess capacity impacts of new projects.
  • Define capacity thresholds and establish proactive monitoring mechanisms.
  • Conduct capacity reviews and governance meetings with stakeholders.
  • Support performance testing activities and validate infrastructure readiness.
  • Ensure compliance with ITIL Capacity Management processes.
  • Drive automation initiatives for capacity reporting and forecasting.
  • Collaborate with service owners to optimize resource utilization and control costs.
  • Provide recommendations for hardware, software, and cloud capacity upgrades.

Experience

  • 6 to 10+ years of experience in IT Infrastructure Capacity Planning and Performance Management.
  • Hands-on experience with monitoring and reporting tools such as Dynatrace, Splunk,

 


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Hyderabad ,Telangana
Company Website: http://www.wipro.com Job Function: Operations Management
Company Industry/
Sector:
IT Services and IT Consulting

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