Business Support ATR-C

Overview

Agent 365 in Hyderabad is growing quickly, and we’re seeking a seasoned, customer-obsessed Senior Business Administrator to support the leadership team and enable smooth day-to-day operations for the Hyderabad organization. This role is central to keeping leaders focused on priorities by managing complex calendars, coordinating across time zones, and driving operational excellence in a fast-paced environment.

The ideal candidate brings exceptional attention to detail and a proactive, solutions-first mindset—anticipating needs, removing friction, and adapting quickly as priorities shift. You’ll be a trusted partner to leaders and an effective connector across Hyderabad and our global team and stakeholders, operating with high integrity, sound judgment, and a strong sense of ownership.

If you’re energized by supporting a high-performing team and enjoy partnering with a collaborative global admin community, we’d love to hear from you.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We bring a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we live our values of respect, integrity, and accountability—creating a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Support some calendar management and maintaining rhythm of the business as needed, ensuring accuracy, timely updates, and conflict resolution aligned to team priorities.
• Organize and facilitate team events, off-sites, and logistics.
• Serve as the single point of contact for administrative tasks such as purchase orders, expense verification, and procurement of gifts or awards.
• Partner with business administrators on T&E budgets, onboarding/offboarding, and workforce planning.
• Manage headcount tracking, vendor accounts, distribution lists, and security groups.
• Ensure timely and accurate expense reconciliation in compliance with company policies.
• Maintain confidentiality of manager and group information.
• Coordinate team rhythms such as all-hands, town halls, AMAs, and technical reviews.
• Assist operations team with budgets, procurement, and vendor relationships while collaborating with local RE&F, HR, and Finance as appropriate.
• Identify and implement solutions for operational and process improvements.
• Ensure new hires are fully set up on day one, including access, hardware, and IDs.
• Maintain org charts, distribution lists, and reporting structures.
• Track and manage physical assets, procurement, and disbursement per policy and budget.
• Build strong relationships across diverse stakeholder groups and the business support community.
• Influence and embrace cross-functional and multicultural teams.
• Ensure compliance with Microsoft and team policies and procedures. 
• May assist with domestic and international travel questions, planning, and itineraries as needed.
• May provide administrative support for leaders as needed (e.g., scheduling, travel, and expense support), with reduced scope when no on-site executive is present.
  
  

Qualifications

Required/Minimum Qualifications:

• 2+ years Administrative, Business Support, and/or customer service experience.
• Effective organizational and interpersonal skills are required.
• Ability to prioritize work and complete projects on time, demonstrate drive and initiative, maintain confidentiality of information.
• Proficiency with Microsoft productivity software including, but not limited to: Word, Outlook, PowerPoint, and Excel. Knowledge of internal applications such as Employee Central, HR Catalog, MSExpense2, MyOrder and MS Travel is desirable, but not required.
  
  

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  
  

Preferred Qualifications

• 3+ years administrative, business support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and basic administration work.
• Associates/Bachelors Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology) OR equivalent experience.
• 1+ year(s) experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training).
  
  

#BICJOBS

#AGENT365

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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