BI Developer Insights Hub

About Us

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Why We Do What We Do

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. 

Position Overview

Design, build, and maintain scalable dashboards and reports in Sigma BI, powering the Insights Hub with accurate, actionable insights. Partner with data engineering and product teams to transform complex healthcare data into trusted, compliant, and user-friendly BI solutions.

About Zelis

• Zelis is a leading payments company in healthcare, guiding, pricing, explaining, and paying for care on behalf of insurers and their members.
• We align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all.
• Partnering with 700+ payers, supporting 4 million+ providers and 100 million members across the healthcare industry.
  
  

About ZEDI

Zelis Engineering, Data Intelligence & Infra (ZDI) is a centralized team that partners across Zelis business units to unlock the value of Infra, Engineering, data through intelligence and AI solutions. Our mission is to transform IT & data into a strategic and competitive asset by fostering collaboration and innovation.

• Enable the democratization and productization of data assets to drive insights and decision-making.
• Develop new data and product capabilities through advanced analytics and AI-driven solutions.
• Collaborate closely with business units and enterprise functions to maximize the impact of data.
• Leverage intelligence solutions to unlock efficiency, transparency, and value across the organization.
  
  

Key Responsibilities

• Design, develop, and maintain BI dashboards and reports in Sigma BI (primary tool), ensuring consistency, usability, and scalability across the Insights Hub.
• Translate business requirements into BI solutions that integrate seamlessly with provider data workflows.
• Develop and maintain data taxonomies, hierarchies, and semantic layers to standardize KPIs and ensure consistent reporting across business units.
• Perform analysis on large healthcare datasets, enabling trend identification, KPI tracking, and actionable insight generation.
• Partner with Data Engineering and IT teams to ensure accurate, secure, and compliant data pipelines feeding BI tools (Snowflake, DBT, MDM systems, Data Warehouse).
• Implement strong data quality and validation processes within BI solutions, ensuring data accuracy, timeliness, and trustworthiness.
• Enable self-service analytics within the Insights Hub by developing reusable BI components, templates, and data models.
• Support provider demographic services, network solutions, and credentialing services with effective BI outputs and visualizations.
• Contribute to data governance efforts by embedding standards, metadata, and controlled vocabularies within BI solutions.
• Stay updated on best practices in BI, healthcare analytics, and visualization trends, applying them to improve solution design and user experience.
  
  

Qualifications

• Bachelor’s degree in computer science, Information Systems, or a related field.
• 4+ years of BI development experience, preferably in the healthcare or fintech industry.
• Strong expertise in Sigma BI (or equivalent BI tools like Power BI, Tableau, Looker), with proven experience building dashboards, reports, and Insights Hub–style solutions.
• Proven ability to define and implement taxonomies, hierarchies, and data models to support scalable reporting and analytics.
• Proficiency with SQL for querying and transforming data.
• Experience with Snowflake and DBT (core ~40% of role), including creating reusable models and supporting analytics pipelines.
• Familiarity with scripting (Python preferred) for automating BI tasks and advanced data transformations.
• Experience working with Data Warehouses, MDM systems, and integrating multiple data sources for provider data management.
• Strong data visualization and storytelling skills, with the ability to communicate insights to both technical and non-technical stakeholders.
• Knowledge of US healthcare provider data and workflows (credentialing, demographics, networks) is highly desirable.
• Understanding of data privacy and compliance regulations (HIPAA, ACA, Medicare/Medicaid).
  
  

Preferred Qualifications

• Experience with healthcare data standards and regulations (e.g., HIPAA), ensuring compliance and data integrity in all data management activities.
• Experience delivering BI solutions within a centralized Insights Hub environment.
• Familiarity with healthcare data standards (ICD-10, CPT, HL7).
• Knowledge of third-party healthcare data providers (CMS, D&B).
• Experience in implementing BI governance, metadata management, taxonomies, and data catalog integrations.
• Exposure to reimbursement models (fee-for-service, value-based care, capitation).
• Strong collaboration and communication skills, with the ability to gather requirements and deliver iterative BI solutions.
  
  

Commitment to Diversity, Equity, Inclusion, and Belonging

At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email talentacquisition@zelis.com.

---